Overview:

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquires
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

• High School diploma or equivalent
• Possess excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public