Mercato Ristorante and Bar recently opened our second location in Edgmont, PA! We're looking for highly motivated, positive and experienced Front of House Manager who will thrive in a fast-paced environment.

This candidate will:

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Must be present and supportive for servers and support staff and check-in with guests to enusre service consistently meets standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness.
• Scheduling and overseeing thorough training of all employees by continually developing your staff in all areas of service, food presentation, safety and sanitation.
• Create a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation.
• Work with the General Manager in making employment and termination decisions.
• Fill in where needed to ensure guest service standards and efficient operations in Front or Back of the House.
• Prepare all required paperwork, reports and schedules in an organized and timely manner.
• Provide timely and constructive feedback to employees regarding their performance. Ensure both positive and negative performance is documented and communicated accordingly.
• Assist General Manager to develop, plan and carry out restaurant marketing and advertising.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of rules and procedures.

Qualifications:

• At least 3 years of management experience in a high-volume, fine dining restaurant concept.
• Ability to lead and make decisions using, restaurant management guidelines.
• Effective verbal and written communication skills
• Demonstrated organization skills, such as but not limited to scheduling, invoice processing, preparation and planning.
• Have a positive attitude, initiative, and the willingness to learn and execute quickly and ability to communicate effectively to employees, management and guests.
• Ability to manage multiple priorities and tasks.
• Possess basic computer skills and the ability to work with a scheduling, time and attendance and POS system.
• ServSafe Certification
• Ramp Certification

Job Type: Full-time

Pay: $45,500.00 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 3 years

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Newtown Square, PA 19073: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Team management: 1 year (Required)
• Management: 3 years (Required)
• Hospitality: 1 year (Required)
• Restaurant experience: 3 years (Required)

License/Certification:

• ServSafe (Required)

Work Location: In person