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TITLE: Overnight Bilingual Warm Line Counselor
REPORTS TO: Warm Line Program Manager
SALARY: $27.00/hr for weekdays, $27.50/hr for weekends
JOB STATUS: Part-time or full-time (16 - 40 hours/week), non-exempt; days may depend on program needs
BENEFITS:
Part-time:
Full-time:
ABOUT MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO (MHASF)
MHASF is a mental health peer-run nonprofit located in downtown San Francisco and has been serving people and agencies across the Bay Area since 1947. As mental health consumers, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs. We believe that dignity and recovery in mental health are something everyone can experience. Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health-hoarding and cluttering behavior; post-hospitalization peer support; mental health and nutrition; peer mental health workforce development; and much more.
MHASF's core work is providing low-threshold, peer-based support services addressing underserved needs in individual, group, community-based, and telehealth modalities. We lead the San Francisco community in providing progressive, innovative training and technical assistance on recovery-oriented mental health topics for businesses, community-based organizations, employers of peer staff, and the general public. We also develop peer mental health workers and advocates through training, mentorship, and work and volunteer opportunities. People with lived experience of mental health challenges are strongly encouraged to apply to work with us!
OVERVIEW OF PROGRAM & POSITION
The Warm Line is a non-crisis phone and instant messaging center, managed and staffed entirely by people who have lived experience of mental health challenges, which provides information, resources, and emotional support to the people in California 24 hours a day. Warm Line Counselors play a central role in offering 1-on-1 peer support by answering live calls and chats from people with a wide variety of life experiences and needs with a warm, personal, and nonjudgmental approach. Our Counselors come from all walks of life and form a highly diverse and collaborative team. The successful candidate for this position will have their own lived experience of mental health challenges, will be ready to share their own experiences with others, and will thrive in a setting that requires ongoing communication, multitasking, problem-solving, cooperation, and commitment to recovery values.
GENERAL RESPONSIBILITIES
As job descriptions cannot be exhaustive, the above list of responsibilities is intended to provide a general overview of duties to be assigned and in no way is a comprehensive list of position duties and responsibilities.
POSITION QUALIFICATIONS & SKILLS
SUCCESSFUL ATTITUES & WORK APPROACHES
Full Time
Ancillary Healthcare
$78k-97k (estimate)
01/05/2024
05/05/2024
mentalhealthsf.org
BURLINGAME, CA
25 - 50
1947
DONNA WOLF
<$5M
Ancillary Healthcare
The Mental Health Association of San Francisco (MHASF) cultivates peer leadership, builds community, and advances social justice in mental health. We are a peer-led social justice community dedicated to progressive mental health issues for the past 70 years. We provide person centered support focused on building human connection and community development. Learn more about MHASF's programs here: http://mentalhealthsf.org/causes/ !