The Resident Assistant is responsible for the administrative duties related to the general safety and welfare of residents and the physical property of the program.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
• Provides non-clinical support to program residents who are in treatment and recovery from serious mental illness and homelessness and communicates with internal and external providers as needed.
• Makes interior and exterior checks of the premises.
• Enforces program rules.
• Receives and records resident payments for meal program and other fees.
• Monitors incoming and outgoing guests and maintains a daily sign-in/out sheet.
• Observes and reports resident behaviors. 
• Facilitate weekly room inspections and report findings. 
• Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
• Creates and distributes incident reports as required.
• May be required to assist with janitorial or kitchen duties when staffing is insufficient.
• Responsible for knowledge of and compliance with Association policies and procedures
• Works in cooperation with Front Desk Attendant and Pool Staff on shifts where two staff are required to be on duty.
• Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.

KNOWLEDGE, SKILLS & ABILITIES:

• High School Diploma or GED required. 
• Experience with program housing and/or working with persons with mental illness preferred.
• Strong interpersonal skills required, including setting, and enforcing appropriate boundaries with residents.
• Knowledge of basic office equipment and technology required.
• Ability to multi-task and prioritize duties required.
• Adult CPR and First Aid certification preferred.
• Current Tulsa City/County Health Department Food Handler’s permit required within 90 days of hire.

WORK CONDITIONS & PHYSICAL DEMANDS:

• Work is performed in climate-controlled office setting, were exposure to conditions of extreme. heat/cold, poor ventilation, fumes and gases is unlikely. 
• Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
• No environmental hazards are encountered in normal performance of job duties. 
• Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation. 
• Ability to effectively communicate orally and in writing.
• Physical ability to move 25 pounds occasionally.
• Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
• Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
• Ability to safely and properly use office equipment.