82 MCC Patient Care Manager Jobs in Los Angeles, CA
Mens Health Foundation is Hiring a MCC Patient Care Manager Near Los Angeles, CA
Job Title:
Patient Care Manager
Hourly Range:
$39.24 - $42.25
Worker Category:
Full-Time,
FLSA Classification
Non-Exempt
Department & Location:
Administration 9220 Sunset Blvd
Organization Background
Men’s Health Foundation connects men at risk to comprehensive healthcare and wellness through education, collaboration, and advocacy. Inspiring and empowering all men to live longer, healthier, and happier lives. We see a world where inequity and stigma do not separate men from healthcare. At Men’s Health Foundation, we are reimagining men’s healthcare.
Job Description
Overview
Under the supervision of the Program Manager, the Patient Care Manager (PCM) will be responsible for providing psychosocial care management services, integrating care planning, and monitoring patients’ progress in conjunction with the Medical Care Manager. The PCM ensures the comprehensive and thorough assessment of a patient’s psychosocial needs, particularly as they relate to behavioral health and addiction issues. PCM also conducts brief interventions focused on improving a patient’s status as it relates to addiction issues, mental health distress, risk reduction and disclosure interventions.
Essential Functions and Responsibilities
(This list may not include all the duties assigned.)
- Utilizes training and experience to conduct comprehensive psychosocial assessments including history of trauma, attachment styles, substance abuse, cognitive functioning, and activities of daily living.
- Oversees all psychosocial aspects of clients’ treatment in Medical Care Coordination (MCC) program.
- Provides consultation utilizing mental health expertise on multi-disciplinary MCC treatment teams.
- Works with RN Nurse – HIV Case Manager to develop comprehensive care plans for clients.
- Utilizes training in motivational and behavioral intervention to provide support and guidance in the implementation of care plans which may include health-related behavior, housing, benefits, transportation, food/groceries, and other social services as needed.
- Independently identifies patient needs, strengths, and readiness to change.
- Streamlines care coordination to improve patients’ access to services including medical, mental health, and substance use programs.
- Provides brief mental health intervention for chronic diseases including motivational interviewing, crisis assessment and intervention, suicide risk assessment and intervention.
- Coordinates client services and referrals.
- Promotes linkage to and retention in medical, mental health, and substance use treatment.
- Identifies and addresses barriers to treatment adherence and risk reduction to help improve health outcomes.
- Conducts ongoing assessment of client eligibility for public health programs and other sources of funding.
- Conducts follow-up activities to ensure clients receive appropriate support for referred services and ongoing needs.
- Acts as a liaison between clients and Men’s Health Foundation services/programs and other community agencies/programs.
- Coordinates necessary documents for public and private assistance programs.
- Maintains complete and accurate files on all clients and documents services provided using all required documentation methods.
- Researches and develops resources for case management clients.
- Prepares and submits reports as required in a timely manner.
- Attends staff meetings, case conferences, in-services, and other meetings as directed.
- Provides referral and linkage to partner services, (i.e., intimate partner violence, medical services, HIV testing).
- Other duties may be assigned, as required.
Qualifications
- Master’s degree in social work, Counseling, Psychology, Marriage and Family Therapy and/or Human Services.
- Minimum 2-years of experience, 4 years preferred, provided direct client services to people living with HIV/AIDS.
- Demonstrates knowledge of effects of psychosocial needs, trauma history, and cognitive/behavioral/motivational functioning on health-related behavior and exhibits ability to intervene appropriately and effectively.
- Comprehensive knowledge of HIV/AIDS community resources, and public and private HIV/AIDS benefits programs.
- Bilingual (English/Spanish) preferred.
- Training and proficiency in Casewatch preferred.
- Excellent verbal and written communication skills, including strong organizational detail, and interpersonal skills.
- Proficient in software systems including word processing and spreadsheets to create reports.
- Strong commitment to the Mission and Vision of Men’s Health Foundation.
- Demonstrated ability to provide services to people of diverse races, ethnicities, sexual orientations, gender identities, nationalities, economic backgrounds, religions, ages, English-speaking abilities, immigration status, housing status, and physical abilities in a multicultural environment.
Company Requirements
- Must be able to pass a background check to include a 7-year criminal, 10-year SSN & employer history reference check.
- Excellent interpersonal skills.
- Attention to detail.
- Must be able to work flexible schedules.
- Must have skills in research and development of operating policies and procedures.
- Must take yearly flu shot or wear flu mask during flu season for patient facing positions and test for tuberculosis as required by the Centers for Disease Control and Prevention.
Language Skills
Must be able to read, write and speak the English language fluently. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in person.
Mathematical Skills
Ability to calculate figures and amounts such as dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume.
Reasoning Ability
Ability to solve technical and practical problems and deal with various intangibles in situations where only limited communication, support, information, and access exist. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must have good computer skills and be proficient in the use of systems to complete correspondence, documents, spreadsheets and presentations, such as Microsoft Outlook and Office, Word, Excel and PowerPoint, and Adobe Acrobat.
Physical Demands:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is mostly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is constantly required to stand and walk. The employee may be required to climb ladders or stairs, be in high spaces, and/or balance, stop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is in an office environment, workstation, or shared space. The noise level in the work environment is occasionally moderate with occasional high volume.
Job Summary
Full Time
$89k-106k (estimate)
03/24/2024
07/20/2024
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