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Qualifications:
Qualification Requirements: To perform the Customer Care Training Specialist role, you must: - Have an Bachelor's degree in Education or Business Administration with 2 years of experience in Customer Services, Customer Accounts and Records, Commercial Resource Center, Credit Operations, Service Dispatching or Meter Shop or High School Diploma or General Education Development (GED) with 10 years' experience as listed above. - Have in-depth knowledge of the Customer Information System, Customer Care Division processes and Procedures, credit policies, or mobile dispatch. Center. - Have a valid driver's license from state of residence Physical Working Conditions: Works inside under good conditions. Subject to standing for long periods of time while instructing classes and light lifting of training material/equipment.Full Time
$58k-77k (estimate)
05/08/2024
05/15/2024
mlgw.com
MEMPHIS, TN
1,000 - 3,000
1939
<$5M
Memphis Light, Gas and Water is the nation's largest three-service municipal utility, serving nearly 430,000 customers. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service. Electricity is supplied to MLGW by the Tennessee Valley Authority, while natural gas is purchased from a variety of suppliers and transported by three pipeline companies Texas Gas Transmission Corporation, Trunkline Gas Company and ANR Pipeline Company. Memphis receives its water from one of the largest artesian w...ater systems in the world. MLGW is led by a president and a five-member board of commissioners who are appointed by the mayor of Memphis and approved by the Memphis City Council.
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