MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers. MLGW recognizes that our greatest assets are our employees and value diversity, equity, and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving. MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination. The essential job responsibilities of our Associate Information Systems Specialist 1 are to report to the Supervisor/ Manager. Install, maintain, and support information systems hardware and/or software; write computer programs; and assist user areas as needed. Assist users in determining how or when to make changes to existing Software and/ or hardware for improved functionality or better utilization, develop/ maintain operating instructions. Provide technical guidance and assistance concerning software and/ or hardware applications and operations. Maintain MLGW computer software and/ or hardware products/programs; maintain appropriate documentation. Place orders for new software, hardware, and/or services as required; assess new technology and integrate into MLGW's operation. serve as a consultant with vendor representatives on software and hardware problems. Stay abreast of changes within the computer software and/or hardware fields. Operate Division vehicle and computer equipment. Perform other duties as directed.