Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Program Behavioral Health Services today with Memorial Health University Medical Center.

Benefits

Memorial Health University Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Director Program Behavioral Health Services. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Behavioral Health Program Director provides the leadership to effectively grow the Behavioral Health Services by ensuring clinical excellence, operating efficiency and financial strength. This includes leadership in developing a strong Behavioral Health team and partnership with Medical Director and medical staff to ensure the clinical excellence and operational performance of the Behavioral Health Services. The Behavioral Health Program Director is also responsible for designing, developing and implementing a strategic plan to ensure the success of the Behavioral Health Services’ clinical, financial and overall operating performance and successful growth. The Behavioral Health Program Director directs, administers and coordinates the overall operations of the services, including the goals and objectives established by the Chief Executive Officer of the Hospital or their designee.

Position Responsibilities:

• Responsible for selection, assessment, evaluation, development, coaching, counseling of Behavioral Health employees to ensure quality patient care in accordance with HCA’s mission, vision and values;
• Provide day-to-day leadership within the organization, including advice, guidance, direction and authorization to achieve the clinical and financial goals and objectives of the organization;
• Design, develop and implement a strategic plan that focuses on clinical excellence, financial performance and market and business development in collaboration with the Behavioral Health Medical Director and manage and direct the Behavioral Health Services toward the goals of the plan; includes effective measures that raise community awareness of services offered by the program.
• Provide timely, accurate and complete reports on the operations of the Services, including, but not limited to, measures and effectiveness of achieving operational performance as defined in the strategic plan.
• Create and maintain proper operational controls, administrative and reporting procedures and systems to meet and exceed the clinical and financial goals of the organization included in the strategic plan;
• Oversee the adequacy and soundness of the services’ financial performance, including reviews of operating results, comparing them to established objectives and take steps to ensure appropriate planning is taken to address variances;
• Motivate, lead, and mentor a high performance team; attract and recruit and retain required staff with strong emphasis on employee engagement;
• Cultivate positive relationships with and maintain an environment of collaboration/integration at all levels of the organization, including the Medical Staff and the Hospital executive team; participate in facility wide activities related to Behavioral Health;
• Positively and professionally represent the Behavioral Health Services with internal and external customers, other shareholders, and the public to include effective measures that raise community awareness of services offered by the program;
• Ensure that all activities and operations are carried out in compliance with local, state, and federal regulation, Joint Commission standards, the Hospital Compliance Plan and all laws governing healthcare operations;
• Support the Hospital’s Continuous Quality Improvement Plan and measures effectiveness on that plan to demonstrate clinical excellence; coordinate Behavioral Health Service Division quality initiatives with facility;
• Ensure the implementation of Hospital policies and patients’ rights and responsibilities;
• Responsible for establishing and implementing a safe working environment that meets all licensure, regulatory, and accreditation requirements;

Professional Requirements:

• Maintains regulatory requirements, including all state, federal, Joint Commission and Hospital Compliance Plan.
• Maintains cooperative working relationship and good rapport with Medical Staff, hospital departments and staff and other organizations or entities related to hospital business.
• Represents the organization in a positive and professional manner.
• Communicates the mission, ethics and goals of the organization at all levels of the organization.
• Ability to clearly and effectively communicate with all constituents (patients, families, peers, and other healthcare team members) as needed for leadership, assessment, intervention, and professional development.

Qualifications

Education

• Master’s Degree in Behavioral Health related field/healthcare administration required (consideration may be given to Bachelor’s Degree in related field with equivalent experience);

Experience

• A minimum of 5 years of combined experience in Behavioral Health, Healthcare Management, Med/Surg setting or related field of which at least 3 year must be in a direct management role over healthcare professionals and/or leadership role

Licenses, Certifications, & Training

• Current clinical licensure in the related field preferred

Knowledge, Skills, Abilities, Behaviors:

• Knowledge of healthcare and behavioral health administration management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred;
• Compliance with hospital employee health, infection control, and safety management programs;
• Adheres to HCA LEADS/Facility Professional Code of Conduct

Employees Supervised:

• Behavioral Health professionals, technicians, service employees

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Program Behavioral Health Services opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.