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Title : Call Center Representative / Call Agent II Location : Fountain Valley Department : Navigation Center Status : Part-time (30hrs per week) Shift : (6hr shifts)Variable / Predominantly Remote (10hr shifts, between 7am - 9pm)) Pay Range : $21.
37 / hr - $30.97 / hr NOTE : Must be available to work 1 Saturday per month between 2pm -8pm. At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees.
Memorial Care stands for excellence in healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.
Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Purpose Statement / Position Summary To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues.
Essential Functions and Responsibilities of the Job
In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.
Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family.
And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Experience
Last updated : 2024-05-20
Full Time
Hospital
$38k-50k (estimate)
05/21/2024
05/30/2024
memorialcare.org
FOUNTAIN VALLEY, CA
3,000 - 7,500
2005
NGO/NPO/NFP/Organization/Association
BARRY ARBUCKLE
$1B - $3B
Hospital
MemorialCare owns and operates a chain of hospitals that provides pediatrics and surgical services.
The job skills required for Call center agent include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center agent positions, which can be used as a reference in future career path planning. As a Call center agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center agent. You can explore the career advancement for a Call center agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.