Team Lead / Key Holder

Glendale CA

IN THE FABULOUS Glendale Galleria

https : / / www.shopmelissa.com

About the Job : 100% the REAL JELLY

100% the REAL JELLY

WE MADE THE FIRST JELLY - YOU MADE IT ORIGINAL - SINCE 1979

Cruelty Free & Recyclable

Melissa - Glendale Galleria

With a journey that spans over four decades, Melissa has established itself as a footwear powerhouse through styles inspired by fashion, art, design, and sustainability .

The brand's story includes collaborations with big names such as Karl Lagerfeld, Jean-Paul Gaultier, Jason Wu, and Vivienne Westwood.

Melissa is committed to sustainability, environmental awareness, durability, and comfort , and all of its shoes are 100% vegan and recyclable and made out of at least 30% recycled materials .

Position : Team Lead / Key Holder

Responsibilities :

• Meet personal and store KPIs and sales goals.
• Flexible schedule required including nights, weekends, and overnight shifts.
• Maintain a keen interest in the fashion industry and market trends.
• Ensure all related policies and procedures are maintained.
• Continuously motivate the sales team to achieve productivity goals.
• Demonstrate fluency in product knowledge and be able to apply it to their team.
• Build and maintain repeat clientele by utilizing personal shopper IG and encouraging staff to do the same.
• Support and encourage staff to provide the highest level of customer service.
• Resolve all client problems and complaints quickly and effectively.
• Empower self and team to make decisions in the customer's best interest that also support the company philosophy.
• Ensure the store is maintained in safety, presentation, and organization in collaboration with the store manager.
• Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
• Ensure cash control procedures are properly followed including bank deposits etc.
• Assist in all areas of stock, and shipping, and participate in inventories as required.
• Ensure staff is properly trained in all sales and operations.
• Participate in all relevant training and development seminars, programs, and meetings as directed by store management and the company.

Competitive Hourly Wage based on experience plus generous sales commissions and spiffs.

JOIN OUR TEAM TODAY!

WE HAVE BEEN WAITING TO MEET YOU...

Last updated : 2024-05-17