The Associate Director of Student Financial Aid reports to the Director of Financial Aid and has the overall responsibility for operations within the Office of Student Financial Aid.

Daily Operations

• Process student applications for a variety of federal, state, regional and student aid programs.
• On the basis of a broad knowledge of the policies, procedures, and regulations governing student aid programs, the Associate Director reviews financial aid applications using need analysis methodologies established by the U. S. Department of Education.
• Assess and verify student eligibility for aid utilizing professional judgment. Candidates must have an understanding of Title IV financial aid programs and how state and institutional aid integrate with federal aid.
• Review student files and prepare revisions (resulting from professional judgment or selection for named scholarships) as needed to aid packages. Assume primary responsibility in ensuring compliance with policies regarding federal, state, and institutional coordination of resources.
• Counsel students and families on all matters related to financial aid, from completing forms to reviewing special circumstances. Discuss complex cases with the Director.
• Maintain a comprehensive working knowledge of all federal, state, and institutional sources of financial aid and the regulations that govern them, including the need analysis systems used to determine aid eligibility.
• Responsible for remaining current and informed of all changes within the student loan industry.
• Ability to participate in the development of aid policies and procedures including, but not limited to, need analysis and packaging.
• Edit and update written and electronic consumer information and publications in consultation with the Director.

Required Skills

• Must have a thorough knowledge and understanding of need analysis, federal and state financial aid programs and regulations.
• Possess excellent communication, organizational, and analytical skills; Ability to manage, train, motivate, organize and supervise staff.
• Ability to demonstrate sound judgment, manage multiple tasks, provide leadership, and demonstrate innovative responsiveness to problem-solving.
• Skilled in utilizing computer technology for communication, data gathering and reporting activities.
• Skilled in interpreting and effectively communicating rules and regulations to a diverse audience, both in one-on-one sessions and group presentations.
• Skilled in developing and presenting credible money management education to a diverse audience.
• Skilled in communicating effectively through oral and written mediums.
• Ability to work with diverse academic, cultural and ethnic backgrounds of community college students and staff;
• Ability to prioritize multiple projects and work in an environment with regular interuptions; Ability to maintain confidentiality of sensitive data.
• Ability to evaluate and implement US Department of Education’s recommendations and regulations.
• Proficiency in need analysis/verification and financial aid packaging required; Experience with Ellucian’s Banner financial aid module, preferred.

Required Education and Experience

• Bachelor’s degree in Business-Related Field and 3-5 years related experience in financial aid and demonstrated experience directing all facets of a complete student aid program.
• The successful candidate will work collaboratively and be comfortable in a science/technology environment. Strong interpersonal, communication and customer service skills. Must be creative, energetic, and demonstrates a sincere commitment to providing quality assistance to students.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person