Careers that Change Lives

The Employee Relations (ER) Partner is responsible for building strong relationships between employees and managers. The role takes a proactive, strategic approach to employee relations by identifying higher-level employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution.

The role acts a key partner to the site level Managers in driving employee relations strategies, while maintaining a neutral position.

A key component of the role includes maintaining the employee relations function at assigned locations / functions, and following established ELR processes, as well as building manager skill sets.

The ER Partner works directly with leaders, managers and employees to provide advice and coach both parties on all employee relations issues.

The role provides strong partnership on performance management, disciplinary processes, legal issues, investigations, conflict management, etc.

Work involves assessing and resolving employee relations matters ensuring consistency across client groups and alignment with Medtronic practices.

The role helps to ensure a fair and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks.

The partner provides a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters.

The role requires skill, tact, persuasion, judgment, and / or negotiation skills to accomplish objectives.

This role works closely with the in-house legal team, Human Resources Business Partners and with the wider Human Resources community and clients to deliver a fair, consistent ER service, both minimizing risk to the business and aligning work to meet business needs.

A Day in the Life

Provides assigned client group with strong partnership on employee relations matters, identifying trends, recommending solutions, building skill sets, and driving proactive change in the organization.

Partners on efforts around building manager ER skill sets to maximize talent.

• Recommendations proactive employee relations strategies and solutions to progress development of the employee relations function.
• Analyzes trends in employment practices and recommends appropriate proactive action and training opportunities.
• Effective case management of people related issues such as : ER issues, disciplinaries, performance management, and investigations.
• Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations.

Utilizes various conflict management techniques, including training, mediation, conflict coaching, etc.

Consults and coaches managers / leaders on employee relations, performance management, reorganization / reduction, and organizational effectiveness issues spanning all levels within the organization for assigned locations / functions.

Provides advice and counsel to managers and leaders regarding personnel practices, policy, and employment laws.

Partners with Legal in conducting investigations, researches policies / practices, creates and gathers documentation, makes determinations and implements resolutions when applicable.

Identifies best practices and learning lessons to influence change and improvement in the organization.

• Proactively reduces Employee Relations related risk through risk assessments and actionable feedback. Conduct training and coaching of managers on skills and techniques.
• Develops effective relationships with the business to promote good employee relations across the organization.
• Interacts with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plans, facilitates and monitors Employee Programs
• Utilizes data to analyze and give visibility to trends and take action.
• Maintains strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
• Ensures that the Company operates within current and local employment law, policies and procedures, and applies good practice, creating and sustaining our reputation as a good employer, eg.

by advising employees and managers appropriately.

Maintains strong business acumen, while maintaining objectivity in work.

Must Have : Minimum Requirements

Bachelors degree with 2 years of Employee Relations experience, or an advanced degree

Nice to Have

• Experience providing partnership with all levels of employees and leaders up to Director level leaders
• Experience in leveraging data / metrics to identify trends and proactively address
• Demonstrated knowledge of ER procedures and processes
• Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook, etc)
• Bachelor's or master’s degree, preferably in Human Resources Management or related field
• PHR Certification
• Demonstrated excellence in written and verbal communication skills
• Demonstrates strength in systems thinking.
• Solid dispute resolution, negotiation and conflict resolution skills.
• Demonstrated excellence in organizational skills.
• Demonstrated ability to solve problems and multi-task.
• Demonstrated strengths in listening, fact-finding, and exploratory skills. Ability to uncover additional information.
• Demonstrated ability to coach and consult at various levels in the organization

Last updated : 2024-05-17