Employee Relations Manager, CBO

About MedSrv

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.

We’re looking for an Employee Relations Manager to join our growing team. The Employee Relations Manager is responsible for developing trusted relationships with CBO leadership and interaction with Human Resources regarding employee relations issues. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

Schedule: Full-time

Location: Remote

Compensation: $52,000/yr.

Benefits for you and your family:

• Paid time off
• Full benefits package
• Matching 401k plan
• Balanced work-life schedule – NO WEEKENDS!
• Casual work environment
• Career Development

In this role, you will:

As the Employee Relations Manager, you'll play a pivotal role in fostering positive employee relations within MedSrv. You'll be responsible for managing day-to-day employee relations issues for both employees and leadership. Your initiative will aim to cultivate an environment that reflects the values and mission of MedSrv.

You will bring value to the team by:

• Act as a liaison between CBO leadership and Human Resources, addressing and resolving employee relations matters.
• Develop and maintain trusted relationships with CBO leadership to understand their needs and concerns.
• Administer initiatives to promote a positive employee relations environment aligned with MedSrv's mission.
• Provide guidance and support to managers and employees on HR policies and procedures.
• Conduct investigations and recommend solutions to resolve workplace conflicts or issues.
• Assist with minor operational tasks, system access requests and IT tickets

Requirements you must have for success:

• Bachelor's degree in, Business Administration, or related field and/or 3-5 years' experience.
• Proven experience in employee relations.
• Strong interpersonal and communication skills.
• Solid understanding of HR policies and procedures.
• Ability to handle sensitive information with discretion.
• Problem-solving and conflict resolution abilities.
• Alignment with MedSrv's mission and values of integrity, compassion, and service.

Language Skills:

Ability to: read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compare rate, ratio, and percent and to draw and interpret various graphs.

Reasoning Ability:

Ability to: deal with problems involving several concrete variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction to staff; communicate effectively orally and in writing; establish and maintain effective working relationships with MedSrv departments, vendors, other businesses, and our clients; Must be able to multi-task.

Physical Demands:

You may be required to lift between 30-50lbs at times. Limited.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We are an equal-opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion/ belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.

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