Job Summary

Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients.

Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination / procedure, assisting the provider as directed and ensuring efficient clinic patient flow.

Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies.

Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations.

Maintain focus on patient centered care and customer service.

Essential Functions :

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his / her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Prepares patients for examination / procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Implement medical orders in a safe and proper manner.
• Collects specimens and properly labels, administer immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
• Maintain rooms, equipment and supplies to uphold standard precautions.
• Answer telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedule appointments, process referrals and prior authorizations.
• Register patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service

REQUIREMENTS

• Certified MA - Required
• BLS-AHA or ARC- Required

Last updated : 2024-05-06