Field Service Technician

Summary

MediLogix is leading the market for care providers throughout the United States by offering the industry's only complete medical equipment management solution, Rental as a Service®. RaaS® combines MediLogix’s best in class, on-demand equipment rental solutions with Ella, our exclusive asset management application. All in a single game changing service. Our clinical and business solutions help deliver Continuity of Care. Care providers are empowered to deliver better patient outcomes, while lowering their total cost for medical equipment.

Our Field Service Technicians provide our customers and their residents with the resources needed to live a beautiful life. Whether it’s a wound prevention mattress or supplies, a bed frame that supports them, or respiratory supplies, our FSTs are the connection to healing for customer’s residents and patients.

Field Service Technicians are responsible for

· performing day-to-day activities in his or her area,

· activities including delivery, pickups, and troubleshooting.

· care and maintenance of equipment in their warehouse/storage and facilities

· prompt data reporting of customer orders, equipment movement, equipment data, vehicle and activity information, and incoming purchase orders.

Some locations are a one-person operation, so being self-motivated and organized is key to your success. Keeping a clean and organized warehouse allows us to always provide the best possible service.

Applicants MUST pass a background screen and have a clear drug test. We follow federal guidelines and are a drug-free workplace.

Details

· Title: Field Service Technician

· Department: Field Operations

· Location: Various

· Salary Range: Full Time, $18.00 - $20.00 hourly

· Employment Type: Hourly-Full Time

· Experience Level: No specific experience

· Reports To: Regional Operations Supervisor (primary) and Regional Operations Manager (secondary)

· Travel Requirement: Within service area and occasionally to other locations

· Benefits: 401K with matching, health/dental/vision insurance, paid time off, flexible schedule

· Schedule: 40 hours/week overtime as necessary, On-call, holidays, Monday through Friday, and weekends as needed. Day, evening, and morning shifts.

Role and Responsibilities

Responsibilities of the Field Service Technician (FST) include the following:

· Monday-Friday daytime hours with some after-hours or weekend deliveries.

· Travel within the territory as necessary. A company van is provided.

· Delivery, pick-up, and service of specialty medical equipment and respiratory equipment for skilled nursing facilities in the surrounding area using company-provided cell phone, vehicle, and fuel.

· Maintain a clean, well-organized warehouse.

· Follow policies and procedures required of the FST position.

· Promote the company’s image, products, and services always.

Qualifications/Skills

The Field Service Technician possesses the following qualifications and skills:

· Clinical experience in a healthcare setting is preferred.

· Must be 21 years or older.

· Six months experience driving a 10’ cargo van or similar.

· MVR must be free of major violations.

· MVR must not have more than two minor violations.

· Understanding of basic office applications, including Office

· Experience with mobile devices and apps

· Ability to work independently and productively without close supervision.

· Flexible schedule for on-call hours, overtime, and emergencies.

· Professional appearance.

· Excellent verbal and written communication skills.

· Organized and punctual.

· Must occasionally lift and/or move up to 75 pounds.

Additional Notes

The Field Service Technician is a critical part of the MediLogix IT Team. The company’s field operations keep the business moving and provide excellent service to our customers and their residents. The expectations for this role are high and the contributions are highly visible across the company. This role will directly impact the business and requires a dedicated individual that is willing to learn new skills and processes with an open mind. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work setting:

• In-person
• Warehouse

Ability to Relocate:

• Louisville, KY: Relocate before starting work (Required)

Work Location: In person