JOB OVERVIEW:The Medical Assistant is responsible for greeting patients upon entry, perform check in and check out functions, escort patients to exam room and assist with preparation to see medical provider. Take vital signs and the patient’s social and medication history. They will assist our Physicians and Practice Manager.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Room patients, obtain vitals, patient history and reason for seeking care.
• Process telephone messages.
• Follow prescription refill procedures.
• Maintain patient records confidentially.
• Record patient charges and lab charges for billing department.
• Assist the provider and patient education pertaining to their ongoing health care: Results of lab and x-ray reports, Diet and exercise, Laboratory and radiology preparation

ADDITIONAL RESPONSIBILITIES:

• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Maintain work area, exam rooms, supplies, medications and immunizations.
• Perform basic triage per specific office protocol procedures.
• Maintain professional appearance and personal conduct at all times.
• Establish and maintain effective working relationships with physicians, staff and management. Effectively cope with typical job stress.
• Document work processes as required.
• Perform other duties as assigned.

QUALIFICATIONS:

Education/ Certification/Licensure:

• Medical Assistant Diploma or Phlebotomy Certification
• CPR certification for Health Care Providers.

Experience:

• 1 Year experience in a medical office environment preferred.
• Candidates working on diploma or certification with no clinical office experience will be considered for externship

Skills:

• Medical terminology.
• Experience with EHRs
• Strong organizational and interpersonal skills.
• Knowledge of medications and injection procedures.

Other Requirements:

• Must have superior attention to detail.
• Ability to multi-task efficiently and effectively.
• Must be able to act calmly and effectively in a busy or stressful situation.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• Requires adherence to all policies and procedures and HIPPA guidelines, including but not limited to standards for safety, attendance, punctuality and personal appearance.
• Must be legally eligible to work in the United States

Physical Requirements:

Hearing: Adequate to perform job duties in person and over the telephone. Able to use stethoscope and respond to verbal questions.

Speaking:Must be able to communicate clearly to patients in person and over the telephone.

Vision:Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.

Other:Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Adequate physical ability including sufficient manual dexterity to perform the requisite health care service, including injections. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

Job Type:Full-Time or Part-time

Experience:Medical Assistant or Phlebotomy: 1 year medical office(candidates working on diploma or certification with no clinical office experience will be considered for externship)

Location:Cincinnati (West Side), OH 45238

License:Medical Assistant Diploma or Phlebotomist Certification (candidates working on diploma or certification with no clinical office experience will be considered for externship)

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: No more than 40 per week

Medical specialties:

• Urgent Care

Schedule:

• Monday to Friday
• Rotating weekends

Work setting:

• Clinic
• In-person

Experience:

• English: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)
• Phlebotomy: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)

Work Location: In person