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MEDICAL SERVICE is Hiring a Sleep Intake Specialist Near Cleveland, OH
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years!
MSC is an 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
401k (with a matching program) / Roth IRA
Company Discounts
PayActive/On-Demand Pay
Paid vacation, Sick Days, You Days and Holidays
Our Sleep Intake Specialist Responsible for the processing of new PAP Equipment and Supply orders including obtaining all essential documentation required to qualify and dispense the order. Qualify insurance, disclose patient financial responsibility and schedule setup appointments. Collaborate with healthcare providers, patients, and insurance companies to ensure timely and accurate processing of PAP orders. Communicate with patients regarding order status, delivery schedules, and any necessary documentation or information required.
** Starting $17.25/hr
Responsibilities and Duties:
Receive and review new PAP orders from healthcare providers or patients.
Enter patients’ information and PAP orders into the system.
Work in e-prescribing systems to receive orders and process orders.
Pull documentation from physician based epic systems.
Verify the completeness and accuracy of order information, including prescription details, documentation, and insurance coverage.
Ensure compliance with regulatory requirements and company policies during the order processing.
Proficient knowledge of payor qualification and documentation requirements and guidelines.
Maintain comprehensive and accurate records of PAP equipment orders, insurance information, and patient details.
Obtain proper documentation for billing, reimbursement, and compliance purposes.
Follow up on task progress, ensuring timely completion and adherence to established deadlines.
Ability to accurately document patient and referral interactions, including issue descriptions, resolutions, and follow-up actions taken.
Communicate with patients and referrals regarding order status, delivery schedules, and any necessary documentation or information required.
Address patient inquiries, concerns, and provide appropriate support throughout the ordering process.
Collaborate with other departments to assist in processing orders.
Responsible for meeting metric standards set by Sleep Intake Manager to ensure success.
Proper etiquette and professionalism are required.
Perform other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.