Busy medical center has a FULL-TIME position available for organized, detail-oriented, multi-tasking individual with superior communication skills. If you have a warm demeanor and a passion for delivering outstanding patient care, we invite you to apply for this position.

Full-time position schedule: Must be able to work 40 hours per week during the following hours: M-Fri 8:00 a.m. to 6:00 p.m. possibly Saturdays 8:00 a.m. to 4:00 p.m.
(For Reference: Office hours are M-Fri 8:30 a.m. to 6:00 p.m. and Sat 8:30am-4pm)

**Submission of cover letter and/or professional references strongly encouraged**

***No relocation please, In-state applicants only***

Responsibilities include but are not limited to:

• Positive First Impression: Offer a warm, professional welcome to patients, setting a positive tone for their visit. Draw upon your history of creating standout customer interactions to boost patient satisfaction.
• Patient Scheduling: Coordinate patient appointments with precision, managing scheduling, reminders, and follow-ups.
• Insurance Verification: Obtain and verify insurance information from patients, ensuring accuracy and completeness. Communicate with insurance providers to verify coverage and benefits. Assist patients in understanding their insurance coverage and financial responsibilities.
• General Administrative Duties: Determine and collect co-payments, deductibles, past due balances, and other patient financial responsibility and maintain and balance cash drawer.
• Office Cleaning and Maintenance: Maintain a clean and organized area, ensuring a welcoming environment for patients. Regularly sanitize and disinfect common areas, including counters, surfaces, and high-touch points. Monitor supplies and restock as needed.
• Team-Player: Work closely with healthcare professionals and fellow staff members to uphold our clinic’s commitment to excellent patient care and a positive working environment.

Qualifications:

• Ability to connect with people.
• High school diploma or equivalent required; additional education in office administration or related field is a plus.
• Proven experience as a front desk receptionist or in a similar customer service role.
• Excellent verbal and written communication skills, with professional and friendly phone etiquette.
• Ability to perform accurate data entry
• Proficient computer skills, including knowledge of electronic medical records (EMR) systems and Microsoft Office Suite.
• Understanding of insurance processes, including verification and claims submission.
• Ability to handle sensitive patient information with confidentiality and discretion.
• Basic knowledge of billing and financial processes.
• A genuine interest in health and wellness, with a desire to positively influence people's lives.

If you are interested, please email your resume along with a brief cover letter (strongly encouraged) outlining your interest in working with us. Mahalo!

***No relocation, In-state applicants only***

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance

Medical specialties:

• Holistic Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 10 hour shift
• 4x10
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person