Medical Facilities of America, a regional leader in healthcare and skilled nursing services, is seeking a qualified individual to join our growing team as a Collection Specialist in our Lakewood, NJ office. As an integral member of our Business Office Services team, a key part of your role will be prioritizing resolution of aged accounts and recovering outstanding balances for medical services provided by our partner facilities.

What we offer

• Competitive pay commensurate with experience.
• Excellent Health Benefits (Medical, Dental, Vision) 
• 401(k), Flexible Spending Account, & Other Elective Benefits Available
• Paid Time Off (PTO)
• Career Growth Opportunities

What you'll do

• Conduct thorough reviews and analysis of aged accounts receivable balances.
• Develop and implement effective strategies to pursue collection of overdue accounts, with an emphasis on resolving aging accounts.
• Contact patients, insurance companies, and other relevant parties to follow up on outstanding balances and negotiate payment arrangements.
• Collaborate with internal teams to address billing issues and improve revenue cycle management processes.
• Maintaining detailed records of collection activities, including payment arrangements, follow-up actions, and resolution outcomes.

What you need

• High School Diploma or Equivalent; bachelor’s degree in related field preferred.
• Previous experience with medical billing and collections, particularly related to aged accounts receivable and revenue cycle management.
• Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
• Strong analytical skills with proficiency in data analysis and interpretation.
• Proficient with computer programs including accounting software and Microsoft Office Suite.
• Excellent communication and interpersonal skills. 
• Ability to work independently or as part of a team.