ROLE AND RESPONSIBILITIES

Become a part of the team at Medical Eyeglass Center...The trusted name in optical dispensary development, at a prestigious Atrius Health location.

This position will act as a liaison between our customers and professional staff to provide maximum efficiency in providing high quality care in the process of filling eyeglass prescriptions under the treatment plan mindset

• Provide Support to the location by greeting and offering assistance and information to our customers
• Provide customers covered by third party insurance with accurate information on their benefits
• Processing, billing and verification of insurance information
• Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA)
• Assist customers in frame and lens selection
• Ensure the proper maintenance of patient files in CompuLink software
• Assist opticians with optical measurements, adjustments and repairs

PREFERRED SKILLS

• Basic keyboarding skills and some experience with Word, Excel and an aptitude to learn and apply new software applications quickly.
• Exceptional customer service skills and great personality
• Great work ethic and takes pride in their work
• Dependable
• Customer Service Experience Preferred
• Detail oriented and organized
• Enjoys talking to people and has a positive attitude

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Somerville, MA: Relocate before starting work (Required)

Work Location: In person