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Server Engineer II
$84k-108k (estimate)
Full Time | Ambulatory Healthcare Services 10 Months Ago
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Medical College of Wisconsin is Hiring a Server Engineer II Near Milwaukee, WI

Position Description:

Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That's why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW).

In the role of Server Engineer II you will under general direction, the Server Engineer II maintains, repairs, installs and supports MCW server infrastructure and related hardware and software.

Responsibilities:Under supervision of the Server Manager:

  • Work with the Server team resources meet department goals, priorities and initiatives.
  • Complete tickets thoroughly and on a timely basis. Communicate with the service desk regarding all tickets and service requests as needed.
  • Represent the server team with customers, peers, co-workers and partners. As directed, assist leadership with planning
  • Act as a resource to the Server team in areas of expertise.
  • Assure standards are met for all assigned projects and service activities.
  • Work to maintain performance, capacity and operations targets for MCW managed servers and services.
  • Provide diligent intermediate service including: installation, upgrade, security administration and basic troubleshooting for servers and services.
  • Provide daily server technical administration and support, including change management requests, and monitoring.
  • Assist the customer with, ensure the operation of and review backups, operating system, anti-virus and utility applications/services are patched, maintained and monitored as needed.
  • Provide feedback for improvements in automation and process for the server team.
  • Develop strategies to provide efficient and accurate use of systems utilization and monitoring data.
  • Troubleshoot basic end user, desktop, server, storage and application errors related to the server infrastructure.
  • Advise coworkers, consultants, and users on intermediate server operations and server security.
  • Assist and advise server subject matter experts with the operating system (O/S) and general operations of MCW managed servers.
  • Demonstrate initiative through expansion of: technical knowledge, interpersonal skills, business knowledge, and organizational skills.
  • Maintain technical relevancy in networking technologies through education, reading and research.
  • Work closely with service desk, network, operations and application support teams to meet day to day operational needs.

Other Duties:

  • Participate in server team call rotation including weekends, evenings and holidays.
  • Participate in scheduled and unscheduled after hours and weekend work as needed. With at least 4 or more hours of work outside normal work schedule per month.
  • Receive and appropriately respond to email, alerts and other updates relative to projects, call rotation and system outages outside normal work hours.
  • Travel to various MCW sites.
  • Be available during normal shifts as directed by the Server Manager.
  • Perform other duties as assigned.

Preferred Schedule: full time w/ Hybrid options

Position Requirements:

Minimum Qualifications:

Appropriate experience may be substituted for education on an equivalent basis

  • Associates Degree in Information Technology or related field
  • 4 years of experience in server technology


Preferred Qualifications:

  • Understanding of the fundamentals and have some level of expertise with: Microsoft Windows, Storage (IP/fiber-SAN/NAS), Microsoft Exchange, SQL, Linux, Sun, and/or other server technologies.
  • Written and verbal communication, presentation, client service and technical writing skills.
  • Good analytical skills and the demonstrated ability to raise concerns and problems in a clear and concise fashion and provide some solutions.
  • A positive attitude, working effectively with cross-functional team resources including, but not limited to team lead, project manager, customers, engineers, System Administrators and members of the leadership team.
  • A goal based orientation and a focus on results.
  • A strong sense of responsibility
  • At least four years of experience in server technology and a certification or equivalent expertise.
  • Experience with server upgrades and installations of Windows and/or Linux environments.
  • Experience in most technical aspects of networking including: hardware configurations, basic O/S installation, O/S troubleshooting for Microsoft Windows, Sun, Linux and/or Alternate Server O/S's.

Why MCW?

  • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
  • 403B Retirement Package
  • Competitive Vacation and Paid Holidays offered
  • Tuition Reimbursement
  • Paid Parental Leave
  • On campus Fitness Facility, offering onsite classes.
  • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see:

For a brief overview of our benefits see:

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

.

EEO/AA – Minorities/Females/Vets/Disability
The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$84k-108k (estimate)

POST DATE

07/27/2023

EXPIRATION DATE

04/30/2024

WEBSITE

mcw.edu

HEADQUARTERS

WAWATOSA, WI

SIZE

3,000 - 7,500

FOUNDED

1893

CEO

MARY GRAHAM

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Server Engineer II positions, which can be used as a reference in future career path planning. As a Server Engineer II, it can be promoted into senior positions as a Client/Server Programmer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Server Engineer II. You can explore the career advancement for a Server Engineer II below and select your interested title to get hiring information.

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