2 Service writer Jobs in Colchester, VT
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Mediabistro is Hiring a Service writer Near Colchester, VT
Service Writers are usually the first & last impression a customer has with a shop. They’re the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of technicians what the problem is, and act as the liaison between the shop and the customer every step of the way.RESPONSIBILITIES
Meet with customers and determine their needs for repair and / or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management / efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
BENEFITS
Competitive Pay
100% Employer Paid Single Health Plan
Employer Paid Short Term & Long-Term Disability
Employer Paid Life Insurance
Dental & Vision Insurance
401(K) with 3% matching
Employee Discounts
Annual boot allowance
REQUIREMENTS
Detail orientated
Strong customer service, communication, organization & time management skills
Obtains customer & vehicle information, including customer input for requested work
Documents service, parts & labor for each work-order
Communicates with service techs & customers regarding work status
Ensures documents are complete, accurate & submitted in a timely manner
Ability to multi-task in fast-paced environment
Work flexible hours and overtime, as needed
Drug test required
ABOUT USA growing company, currently with 9 locations across the Northeast, we're looking for reliable, long-term employees to invest in & grown with.
We are an equal opportunity employer and prohibit discrimination / harassment withoutregard to any other characteristicprotected by federal, state or local laws.
Last updated : 2024-05-08
Job Summary
Full Time
$56k-76k (estimate)
05/10/2024
05/22/2024
mediabistro.com
New York, NY
100 - 200
Related Companies
The job skills required for Service writer include Customer Service, Customer Satisfaction, Time Management, Customer Relations, Quality Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.
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