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Are you ready to enter the fast lane? Do you enjoy working in a fast past environment with a passion for customer service?
We are seeking Service Writer to help expand our growing Service department.As a Service Writer, you will own our customer’s experience in the service lane.
You are the first point of contact with our customers and will be well versed in product offerings, inventory needs, technician scheduling and customer service.BENEFITS :
Health & Dental Insurance
401K
Closed on Sundays
5 day work week
Free lunch on Saturday
Paid Training
Air Conditioned Shop
RESPONSIBILITIES :
Meet with customers and determine their needs for repair and / or service of their vehicle issues
Increase customer satisfaction by building customer relations.
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Increase profitability by maximizing sales & execute retail promotions.
Oversee and participate in quality control.
Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS :
High School Diploma or equivalent.
Valid CDL
Accredited training in service advisor skills, customer satisfaction and quality control.
Automotive service advisor experience.
Ability to read, write and speak English fluently.
Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Proficient use of computers / business machines
Last updated : 2024-05-31
Full Time
$42k-61k (estimate)
03/07/2024
06/02/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Automotive service writer include Customer Service, Automotive Services, Scheduling, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Automotive service writer positions, which can be used as a reference in future career path planning. As an Automotive service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive service writer. You can explore the career advancement for an Automotive service writer below and select your interested title to get hiring information.