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MedCost
Mesa, AZ | Full Time
$42k-53k (estimate)
1 Month Ago
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Call center representative
MedCost Mesa, AZ
$42k-53k (estimate)
Full Time | Insurance 1 Month Ago
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MedCost is Hiring a Call center representative Near Mesa, AZ

  • Customer Service / Remote - Anywhere in U.S. / Competitive compensation and benefits - As a Call Center Rep you'll : Answer calls from MedCost customers for benefit questions and support, and provide resolutions as applicable for the levels defined for an entry level call center representative;

As necessary, determine the need for escalation and the appropriate referral channels, and send request for additional action steps...Hiring Fast >

Last updated : 2024-03-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$42k-53k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

04/11/2024

WEBSITE

medcost.com

HEADQUARTERS

WINSTON SALEM, NC

SIZE

200 - 500

FOUNDED

1983

TYPE

Private

CEO

GREG BRAY

REVENUE

$200M - $500M

INDUSTRY

Insurance

Related Companies
About MedCost

MedCost is an integrated benefits solutions company offering customized programs to help employers to manage their health plan costs.

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The job skills required for Call center representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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