Company DescriptionMedallion Landscape provides a turnkey solution to your landscaping needs with a team of seasoned professionals that enhance your property by providing above-par services. Medallion Landscape specializes in Landscape Management, Maintenance, Water Management, Arbor Care, Colorscape, Sustainable Plantings, Landscape Installation & Design and Pest & Disease Control. Medallion Landscape does it all!Medallion Landscape offers all of these solutions while working within the parameters of your landscape budget, maximizing your landscape dollar, and providing excellent customer service. When you choose Medallion Landscape you can be assured you have chosen a company that will enhance and beautify your property. This will further your properties’ marketability and appeal while reducing costs and environmental impact.Job DescriptionAccount Manager - Landscape Management Medallion Landscape Management - Morgan Hill, CAWe currently have a full time position available for an Account Manager who will be responsible for managing a portfolio of commercial landscape maintenance accounts. Account Managers have a strong work ethic, enjoy interacting with the our clients and oversee multiple large commercial clients.The Account Manager is responsible for meeting and surpassing our client expectations without compromise and with full satisfaction. By utilizing effective management of the financial and human resources appropriated to them. The position ensures the performance of Medallion Landscape Management, Inc. standards and ethics to achieve confidence and exceptional service for our clients without compromise and with full satisfaction.Qualifications for success include the following:Energy: A positive enthusiastic approach to challenges that motivate team members and projects confidenceIntelligence: The ability to think and reactCommunication skills: The ability to represent yourself and Medallion Landscape Management, Inc. as professionals along with the willingness to state your opinion.Attitude: The desire to be a Winner! Achieving success through teamwork and individual strength with the willingness to learn.Priorities:1. Develop and maintain a strong team of field workersEvaluate team strengths and ensure proper development of Crew Leaders.Mentor Crew Leaders and team members to provide effective implementation of MLMI quality standards of landscape maintenance.Identify team members with potential for growth and guide career path.Cultivate a cohesive team to ensure quick response for client expectations and quality production.2. Medallion Landscape Management, Inc. Customer Service StandardsThe key principles for exceptional quality and customer satisfactionDefine and conform to processesDefine clear, concise and complete requirementsCreate and maintain empowered involvementDo it right the first timePractice prevention: solve systems not just problemsCommit to measurementNurture and sustain continual improvementInstill customer confidenceManage with real expectations3. Medallion Landscape Management, Inc. Quality StandardsEnsure that quality standards are met by all team members for all clients.Manage crews to satisfy contract obligations and ensure responsive concern for client expectations.Accountable for profitability by diligently monitoring the productivity of crewsProvide support to team members in performing and completing client projectsEnsure extra billable work is performed and processed in a timely manner.Qualifications & ExperienceBasic qualifications:Proficient with computer software programs including Word, Excel and OutlookCustomer service experience – able to identify and resolve customer concernsAbility to prioritize job duties and multi-task in a fast paced environmentEffective oral and written communication skillsStrong work ethicPreferredBS Degree (or equivalent) or 4 years’ experience in landscape maintenance preferredCertifications in Landscape Maintenance and IrrigationQualified Applicator LicenseBi-lingual SpanishAbout Us:Since 1995 Medallion Landscape has been providing a turnkey landscape management solution to clients with a team of seasoned professionals. We have multiple offices to serve the greater Bay Area.Job Type: Full-timeRequired education:High school or equivalentRequired experience:Landscaping: 1 yearAccount Management: 3 yearsRequired language:SpanishRequired license or certification:Driver's LicenseAdditional InformationAll your information will be kept confidential according to EEO guidelines.