• Clinical Experience Required.
• Medication Administration- Knowledge and Ability to administer injections to patients.
• EKGS- experience administering.
• Blood Draws- must be able to draw blood for labs.
• Xray- ability to do Xray's a plus.
• Triage-knowledge and experience.
• Vitals- must be able to read a manual cuff and have experience using vitals machines.

General Summary of Duties: Provides patient care in the Family Practice/Urgent Care office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers. Provides professional customer service by obtaining and verifying necessary demographic and insurance information.

Major Responsibilities/Tasks:

1. Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care.

2. Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families.

3. Accurately completes and maintains medical records and documents.

4. Performs telephone triage utilizing approved protocols.

5. Provides general nursing care to patients, demonstrates acceptable time management techniques.

6. Maintains exam rooms and lab area. Prepares stocks and cleans rooms as well as maintains supplies and equipment for treatment.

7. Administers/documents medication, vaccines and treatments within Med First Guidelines and in accordance with nursing standards.

8. Maintains skills and knowledge base through reading, training and other structured in-services.

9. Attends clinical meetings as scheduled.

10. Follows opening and closing procedures according to office guidelines.

11. Greets patients/parents in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs nursing staff of patient arrivals.

12. Obtains and enters new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing.

13. Obtains insurance information; may require verification by contacting insurance companies.

14. Collects all co-pays and balances, as required by office policies. Understands and can apply payments to balances.

15. Reviews all forms for accuracy and completion according to office policies prior to accepting.

16. Applies billing codes accurately at check out.

17. Schedules return appointments at check out.

18. Proves out at closing showing the day’s total receipts; matches the day’s transactions and completes deposit slips.

19. Files charts, demographic forms, HIPAA Acknowledgment forms, etc.

20. Maintains clean and orderly waiting area including reading material.

21. Requires working on Saturdays and Sundays based on rotation schedule.

22. Attends regular staff meetings as required.

23. Conducts self in accordance with Med First’s employee handbook.

24. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

25. Other duties as assigned.

EDUCATION: High School Diploma or GED ; graduation from a certified medical assistant program preferred.

EXPERIENCE: Minimum 1 to 2 years’ experience as a Medical Assistant, preferably in Family Practice or Urgent Care, Knowledge of medical abbreviations, Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems, Ability to adapt to various work assignments, possess good customer service skills and exceptional telephone etiquette, EMR and computer experience preferred.

Job Type: Full-time

Medical specialties:

• Primary Care
• Urgent Care

Work setting:

• Clinic
• In-person

Experience:

• EMR systems: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Required)

Ability to Relocate:

• Smithfield, NC 27577: Relocate before starting work (Required)

Work Location: In person