Parts Department Counter Sales

Responsibilities include but are not limited to:

• Interacting with customers and promoting our company and products in a professional manner.
• Inside counter sales processing of phoned in orders.
• Assisting Will Call customers.
• Parts lookup for various equipment lines.
• Processing Job quotes.
• Maintain active open quote log for follow up with customer.
• Processing warranty claims.
• Ensure desired level of margins are obtained by following established pricing structure.
• Arrange stock on shelves or racks in sales area and keep merchandise in order.
• Conduct outgoing customer sales calls.
• Maintain a professional appearance and demeanor.
• Learn product lines, what is carried in stock, vendor’s parts, staying informed of new products.

Requirements

• Must have excellent customer service skills
• Able to juggle multiple requests at the same time
• Willing to work overtime as necessary
• Lift at least 50 pound boxes

Training

• Multiple product lines will be introduced. Ability to quickly learn products and vendors. Ability to search for substitutes when primary product is not available.

Benefits

• Full time position/40 hours guaranteed each week
• Paid bi-weekly/overtime as needed
• Performance based incentive plan
• 1 to 3 weeks of vacation per year as tenure increases
• Additional PTO - 4 hours each month after 90 days’ employment
• ½ Health insurance paid (employee or family)
• Health insurance plan (eligibility after 90 day probationary period) includes long term disability coverage (60% of salary after 90 days) and $20,000 term life insurance paid 100% by company
• 401K after 1 year with matching up to 4% of salary
• 401K plan includes an optional profit-sharing contribution that has historically been funded 100% since we have had the plan
• 8 paid holidays per year