Urgently Hiring!!! 

The mission of Meals on Wheels Central Texas is to deliver care that empowers our neighbors by promoting dignity and independence. Meals on Wheels Central Texas is currently celebrating 51 years of delivering a nutritious meal to our homebound and elderly community in Central Austin. We are expanding our staff, and we have an immediate opening for a Community Engagement Specialist to join our team.

FLSA:Full-time

Hours: 8:00am - 5:00pm. 40 hours per week, M-F (no weekends). 

Benefits- Positions working 30 hours or more per week are eligible for:

• Generous PTO
• 401k with company investment after 2 years of employment
• Paid holidays.
• Medical (HSA/ FSA)
• Dental
• Vision
• EAP (Employee Assistance Program)
• Inclusive Working Environment

KEY RESPONSIBILITIES

• Completes phone or in person assessments for new Meals on Wheels applicants 
• Completes phone or in person annual recertification assessments 
• Complete every assigned initial and recertification assessment in a timely manner.
• Utilizes CRM for assessments 
• Prepares application, assessment, brief narrative, financial information and all documents required by funders.
• Maintains professional relationship with other organizations offering services for older adults and homebound people.
• Maintains strict confidentiality regarding client information and client interactions 
• Remains informed of and in compliance with funding source guidelines
• Attends scheduled team meetings.

WORK ENVIORMENT AND PHYSICAL DEMANDS

• Occasionally performs work offsite at client homes, in-and-outdoors.
• Occasionally walks to perform work.
• Constantly communicates with internal and external stakeholders.
• Frequently presents information to variable audiences.
• Constantly operates a computer, phone and other office productivity devices.
• Frequently moves about inside the office to access file cabinets, office machinery, and other general office equipment.
• Frequently use abdominal and lower back muscles to provide support over time without fatigue.
• Occasionally ascends/descends stairs and ladders.
• Occasionally move objects up to 30 pounds.
• This position requires driving to clients’ homes five days per week. 

QUALIFICATIONS

• High School diploma/GED required with experience in client assessment and eligibility.
• Previous social service experience or some social service college coursework a plus.
• Passion for community.
• Valid driver’s license, insurance, and reliable transportation for conducting home visits.
• Experience with and enjoyment in working with older adults.
• Experience conducting phone or in person assessments.
• Must be able to multitask and have a strong customer service orientation.
• Must be proficient in standard software programs including Microsoft Office (Word, Excel and Outlook) and client relationship management software. We use Salesforce.
• Excellent interpersonal skills and must be able to communicate effectively verbally and in writing.
• Fluency in Spanish helpful
• Adept at working independently with limited supervision while maintaining effective and accurate performance.
• Skilled in organizational and time management
• Ability to work in a high paced environment
• Ability to use good judgment in assessing in managing stressful situations.