1 Remote Call Center Associate Job in FL, FL
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MDS Communications is Hiring a Remote Remote Call Center Associate
MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking them to support the effort financially.
MDS is one of the nation's largest and most respected telephone fundraising companies. We have been in business for 32 years and work for many well-known and admired non-profits and charities such as Habitat for Humanity, Operation Smile, Feeding America, Special Olympics, and the Republican Party.
Responsibilities of Remote Call Center Representative
- Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
- Secure financial gifts from donors and prospective donors on behalf of our clients.
- Maintain minimum fundraising and productivity metrics.
Requirements of the Fundraising Agent.
- 1 year or more of successful outbound telemarketing - preference given to telephone fundraising experience.
- Dedicated wired internet connection
- A quiet place to work at home free from normal household interruptions
- Basic computer skills and familiarity
- A commitment and enthusiasm to the charitable and non-profit causes we represent is a huge advantage.
- Hiring for Full-time positions only
Benefits :
- Weekly paycheck
- $15-$16 per hour for 40 hours shifts (depending on schedule)
- Top performers can earn additional bonus of $10-$12 / hour - bringing total protentional compensation to $20-$30 / hr. In 2023, MDS paid our agents $670,000 just in performance bonuses.
- Health insurance eligibility after just 2 months
- Paid time off
- Overtime opportunities
- Satisfaction of knowing that your work is making a difference!
Job Summary
Full Time
$47k-64k (estimate)
03/03/2024
04/10/2024
mdscom.com
OSHKOSH, WI
50 - 100
1992
Private
$10M - $50M
Related Companies
The job skills required for Remote Call Center Associate include Call Center, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Associate positions, which can be used as a reference in future career path planning. As a Remote Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Associate. You can explore the career advancement for a Remote Call Center Associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
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Following call center “scripts” when handling different topics.
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Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
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Update customer information as required.
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Maintain confidentiality of information.
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Observe proper call center etiquette.
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Process and log incoming calls into the CRM system.
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Step 3: View the best colleges and universities for Call Center Associate.
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