Sr. Storage Engineer (NetApp)

Locations: Atlanta, GA

Duration: 6 Months (Right to hire)

The objective is to enhance and maintain the stability of the distributed server platforms by providing high quality technical expertise and guidance through the build, test, and production phases. As a Storage Engineer, you will work with other Storage Engineers, Server Engineers, Operating Systems Engineers, Facilities and Application Support teams performing daily activities ranging in complexity. You will be responsible for the configuration, maintenance, deployment, and reliable operation of our distributed test, Pre-Production and Production storage and backup environments. You will own and drive changes/projects through all stages of the storage hardware and software life cycle.

Key Responsibilities

• Heavy focus on NAS technology including physical NetApp storage arrays and intra-cluster networking and OnTap FSx in AWS.
• Deploy, maintain, support, and decommission storage hardware including IBM, Pure, NetApp and Dell XtremIO, Nimble and Isilon.
• Deploy, maintain, support, and decommission Cisco and Broadcomm cluster switches for NetApp clusters. Fabric switch hardware including Brocade director and edge class switches, Cisco MDS experience a plus.
• Provide support and problem resolution for the test, pre-production, and production NAS and SAN environments. This includes deployment of new updates and operational support for end users of the environment.
• Plan and manage infrastructure changes to adapt the storage infrastructure to capacity growth, cost management and support requirements.
• Manage and support storage management software such as NetApp Cloud Insights, Brocade SAN Navigator, and IBM Spectrum Control.
• Manage and support Commvault backups and backup appliances, such as HPe StoreOnce.
• Manage Service Now break/fix and request queues.
• Provide 24x7 on call availability and support on a rotating basis with other group staff.

TECHNICAL COMPETENCIES

• Be a subject matter expert at NAS technologies (NetApp, Isilon)
• Facilitates collaboration with different stakeholders with varied perspectives to develop effective solutions to issues.
• Strives for optimum organizational efficiency by applying systems thinking across boundaries and making recommendations about policies/ processes.
• Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made.
• Assists in developing an integration approach, and identifying integration, interface and interoperability constraints within and across environments
• Takes into account all cost factors when designing storage solutions.
• Recommends/designs structures and tools for storage systems which meet business needs and takes into account target environment, performance & security requirements.
• Translates logical designs into physical designs, and produces detailed design documentation.
• Maps work to user specification and removes errors and deviations from specification to achieve user-friendly processes.

CORE COMPETENCIES

• Present ideas with confidence and conviction.
• Shares information clearly and concisely that allows others to take prompt action.
• Able to present effectively, conveying information and recommendations to key stakeholders and decision-makers.
• Coordinates and manages work effectively across team members to ensure information is shared appropriately
• Consistently involves others in decisions and plans that affect them
• Coordinates and manages work effectively across team members to ensure information is shared appropriately
• Actively seeks the opinions and perspectives of others
• Consistently involves others in decisions and plans that affect them
• Facilitates the effective interaction and contribution of colleagues (e.g. openly address problems, facilitates conversation, acknowledges others for their contribution or success).
• Manages conflicting directions and priorities
• Tries different and creative approaches when initial effort does not work or when facing obstacles.
• Identifies issues and opportunities in a timely manner and develops innovative solutions to address them
• Able to quickly adjust to changing work demands while still attaining objectives
• Willing to adopt new ways of doing things
• Able to identify when there is no longer a clear direction/value to a piece of work and recommends stopping or changing direction

Experience Summary

• Bachelor s degree or equivalent work experience.
• 7 years experience related to block and file storage technologies.
• 7 years experience working with fiber channel switch technologies.
• Knowledge of iSCSI protocol is a plus.
• Expert level NetApp experience required