Experience is required

Hours for this position are Monday through Friday 8am-5pm

Weekends may be required at times.

PROPERTY MANAGER DUTIES include but are not limited to..

 Management:

• Ensure all staff is following through on daily, weekly and monthly tasks.
• Inspects models and available “market ready” units. Communicate maintenance/cleaning needs to appropriate staff.
• Ensure overall appearance of property is in suitable condition
• Assist in monitoring renewals.
• Monitor advertising effectiveness. Gather information about market competition in the area and share with Property Manager
• Shop two competitive properties every month.
• Represent the company in a professional manner at all times.

 Administrative:

• Accept rental payments and enter into Appfolio. Prepare deposit for accountant.
• Pull Rent Rolls monthly to ensure accurate market rent is in system.
• Approve notices and other forms that need to be submitted to residents.
• Maintain current resident files.
• Maintain, administer and record daily & monthly inspections for the community.
• Distribute all company or community issued notices.
• Maintain accurate monthly commission records on lease renewals for bonus purposes.
• Consistently implement policies of the community.

 Resident Retention

• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments, respond appropriately or speak with Regional for additional support.
• Contribute to cleanliness and curb appeal of the community on continuing basis ensuring all signs, banners etc. are neat and in good repair.
• Assist in planning resident functions. Attend functions and participate as host for any functions.
• Neighborhood Marketing
• Type up monthly newsletters
• Conduct market surveys and shop competitive communities.

Essential Job Functions:

• Be available for calls from the weekend Leasing Agent and respond to emergencies as needed. Report to Regional if more assistance is needed.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to resident concerns to avoid escalation of the problem.

 Core Values:

In order to achieve success the MDI LLC team must embrace certain core principles and values.

• A commitment to innovation and excellence!
• Honesty
• Integrity
• Dependable
• Enthusiasm
• Optimistic
• Professionalism
• Drive

 Safety Responsibilities:

• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.

 Additional Requirements:

• Attendance is an imperative job function.
• Employees must comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
• Applicants must complete background screening to be considered for employment
• Reliable transportation is required
• A Cellular device for communication throughout the work day is required

Duties:

Daily:

• Update vacancy Sheet every morning by 10 am Print out copies for agents and Maintenance
• Post Facebook and add friends
• Check signs, banners, entrance of property, put out balloons
• Send over PO’S to PM for all purchase’s other than petty cash
•  Send over daily traffic logs
• Open Clubhouse, clean office, fitness center and check the grounds

1st- 5th:

• Collect and post rents, deposits done daily and scanned to Accountant
• Go over payroll and send to PM

6th- 8th:

• Collect remaining rents, if postmarked after the 5th, charge late fee on the ledger

9th:

• Call PM and go over delinquency report

• 1st Delinquencies, posted, and in the binder for tracking and send copies to Regional for approval.
• 72 hour notices get posted and mailed, make sure all ledgers reflect late fee w/ 72

15th

• Go over payroll and send to HR
• (or whenever the 72 hour notices are up) File with Action Services and charge for FED filing fee in ledger (after talking w/ Regional about delinquency report)

• Mid-month-: Post renewal reminders for those leases ending that month and have not heard from yet.
• Market survey report to Regional with price comparison chart for rents/rubs due by the 15th.
• Send over reports on following by the 15th:
• Down Days
• Traffic
• Upcoming community events/new builds etc.
• Ideas for advertising

Issue 2nd delinquencies and go over with Regional for approval

20th

• 2nd Delinquency notices to be posted on tenant’s doors. These can also be PGE owing letters, NSF check notices, and various other monies owed.
• Credit Audit and post to tenant’s doors. Add to binder.
• Pull Lease renewals for 90 days out and start to prepare lease renewals for 60 days out.
• Issue final delinquencies must be approved before submitting

20th – 30th of month

• Renewals: (send for approval)
• 120 days out- have leasing staff send satisfaction surveys out
• 90 days out- have leasing staff send out 1st renewal invitation (These get posted to doors)
• End of the month Renewals: Send over a report to PM
• Newsletters

Weekly:

• Check advertising on Craigslist, and view your ratings on apartment ratings online and keep up on your Website for specials and pictures etc.
• Walk all vacancies and patio walks and property for any problems, write notices and notify Regional of any issues happening.

Monthly:

• Manager Inspections: Send reports over to Regional
• Shop two complexes a month in person to see what they are doing and send report over to Regional
• Plan your social for the next month, make Newsletters and send over budget proposals to Regional
• This may not be a complete list of Manager Duties and is subject to change at any time.
• Background Check is required
• Reliable Transportation is Required
• Cellular Device is required for immediate contact if necessary while on properties

*MDI Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training