Introduction

Do you have the career opportunities as a Area Manager you want with your current employer? We have an exciting opportunity for you to join MDNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

MDNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Area Manager where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

GENERAL SUMMARY OF DUTIES:

• Plans, directs, organizes and takes ownership of the daily operations of assigned group of clinics, usually 5-7 locations for the Boca Raton and Delray Areas . Demonstrates excellence in customer service. Ensures the clinic is safe, efficient and achieves clinic goals.
• Supervises clinic managers. Oversees the orientation, training and cross training of leadership and clinic staff to ensure that all HCA, PSG and Urgent Care Service Line policies, established practices and standards are followed.
• Participates in all ordinary functions of management including interviewing and selection of leaders and clinic staff, disciplinary actions and performance evaluations.
• Addresses individual or team performance deficiencies. Handles patient and visitor issues and complaints. Provides feedback and follow-up training to employees. Recognizes good performance.
• Implements programs, practices and leads teams designed to improve operations, staff retention and employee engagement.
• Ensures that clinic leadership creates a work schedule for all clinic positions including APPs based on clinic needs. Ensures adequate staffing at all times. Varies staffing levels as indicated by patient volume and efficiency standards.
• May be required to work alternate shifts and may be required to float to other clinic locations. May be required to work in a leadership or staff position to fill open shifts. Is on call for clinic operations 24/7 unless responsibility is assumed by others during periods of approved absence. Participates in weekend call rotation.
• Keeps assigned clinic environments clean, orderly and in compliance with company policy and accrediting standards.
• Creates a physician-driven culture. Provides support as needed and requested to providers. Actively consults with providers to ensure optimal conditions in the provision of patient care.
• Oversees all assigned clinic leadership and staff activities to ensure the correct and timely provision of all services. Follows company established scripts and protocols including Patient Triage and Patient Call Backs.
• Works closely with the Director of Operations, Clinic Managers, Medical Staff, Front Desk Supervisor, UC Service Line staff and clinic staff to maintain smooth operations and high customer satisfaction.
• Maintains confidentiality of patient, employee and proprietary business information. Understands and follows all company policies and practices regarding HIPAA. Monitors employees to ensure compliance.

EXPERIENCE:

• 3 year of experience in a Medical Office Setting required.
• 3 years of experience in the supervision of staff preferred.

CERTIFICATION/LICENSE:

• Office lab assistant license if required by state.
• RN, LPN, MA, NCT, RT or other applicable clinical license preferred.
• BLS certification within (30 days of start) required.

MD Now is the largest provider of urgent care services in Florida with 60 conveniently located clinics across Indian River, Palm Beach, Broward, Miami-Dade, Lee, Manatee, Sarasota, Seminole, and Hillsborough counties. Our state-of-the-art, physician-led clinics are open 365 days a year, giving patients easy access to healthcare they can trust. Patients are typically treated in under an hour, without an appointment, making MD Now the ideal healthcare solution for patients of all ages. We treat many injuries and illnesses. We provide lab testing, digital X-rays, EKGs, Occupational Health, vaccinations and immunizations. We can also provide physicals for school, camp, sports or work. Our facilities provide COVID-19 evaluations, testing and vaccines as well. MD Now is an affiliate of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Area Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.