Title:

Multi Unit Director of Sales

Department:

Sales

Reports to:

General Manager and VP of Sales

Subordinates:

Line Level Associates and Department Heads

FLSA Status:

Exempt

SUMMARY: As a Multi Unit Director of Sales, you will fill a vital role by implementing the total sales and marketing efforts for hotels, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the profitability of a specific hotel portfolio while maintaining customer satisfaction. Leading the Sales team in accordance with hotel policies and procedures, in efforts to uphold the culture of McNeill Hotel Company “People Serving People”.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and maintains marketing plan and sale budget with the General Managers. Develops market segment strategies to prospect business for the hotels.
• Provides sales training to front office staff as well as sales coordinator and sales managers
• Participates in revenue management calls and strategies using STR Reports, demand analysis and other resources
• Schedules and completes sales appointments
• Attends business, community, and civic affair events in the local area
• Ensures teamwork and enhances cooperation between all departments
• Creates an effective sales team through training, mentoring, and participating in joint sales calls and blitzes
• Assists in rate and inventory strategy with FOM, GM and Revenue Manager
• Interviews, selects, trains, develops and administers performance appraisals
• Negotiate hotel rates for LNR accounts based upon room night volume and day of week arrival/departure dates
• Secure group business for hotel, blocking rooms, sending contracts and follow up on cut off dates
• Works with operations team to greet group events
• Assists guests with plans for meetings, schedules and monitors meeting functions, conducts property tours and explains amenities
• Assists with follow up on room lists, direct bill and other requirements of previously booked business
• Assists with major group check-ins
• Coordinates with kitchen staff for any catered events
• Maintains sales files and ensures accurate entry in sales system
• Organize work week to include a strong prospecting plan each week targeting business for need hotel dates.
• Facilitates inside sales leads and helps with strategy to develop sales plans
• Follows company policies and procedures
• Other duties as assigned by supervisor or management

QUALIFICATIONS:

Education/Experience: High School Diploma or GED equivalent. Minimum of six months hotel sales administrative experience or equivalent training and experience.

Skills:

• Interpersonal skills
• Guest service
•  Innate sense of urgency
• Adaptability
• Detail oriented
• Proficient communication
• Ability to multi-task
• Advanced experience with personal computers and related software applications
• Ability to read, write, and speak the English language

 Working Conditions:

• Will be required to work nights, weekends and holidays
• Will be required to work in a fast-paced environment
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines