1 Membership Officer Job in San Antonio, TX
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McNay Art Museum is Hiring a Membership Officer Near San Antonio, TX
Essential Job Functions
- Confidentiality: Maintain absolute confidentiality about members’ personal information. Conduct business in a courteous and professional manner at all times with Board, staff, volunteers, members, visitors, and all museum supporters.
- Museum Representative: Represent the institution at a variety of community events and functions, as required or requested.
- Team Approach: Maintain a professional, and positive team approach in all assignments. Seek to learn about other departments, as well as support each member of the Development Department regardless of task. Collaborates closely with Development Officer, Individual Giving on upper level member retention, renewals, and new prospecting; and Development Officer, Earned Revenue and Events on events and programs. Coordinates member related activities across departments, and regularly attends other department meetings, including but not limited to curatorial and education department meetings.
- Strategic Planning: With oversight and approval from direct supervisor and with input from Development Officers, create strategic plans that support the annual revenue goals, expenditures, and income projections for membership.
- Data Analysis: Manage Altru data analysis to perform donor and membership assessments regularly. Through this, assist in assigning department goals and prepare department and agency budget projections based on data analysis and interpretation, and industry trends.
- Membership Programs: Review and regularly make recommendations on revisions to the Museum’s current membership program, including pricing levels, benefit structure, premiums, etc.
- Serve as public spokesperson for the Museum’s membership program (with a focus on general levels), communicating with members through letters, emails, social media, and at member events. Strengthen the recruitment, cultivation, and stewardship program for organizational members.
- Membership Renewal: Responsible for managing routine renewal notices. Systematically review results and effectiveness of renewals, letter copy, design and techniques.
- Membership Solicitation at Museum Events: Responsible for staffing a Membership booth or table at appropriate Museum events.
- Marketing: Market membership programs through multi-channel marketing, including email, direct mail, website presence, on-site sales, public relations, social media, and personal solicitations. Collaborate with the Museum’s Communications team, when needed.
- Member Events: Implement an annual calendar of regular member programs to encourage and promote the involvement of Members, and collaborate with staff and volunteers to produce successful activities. Oversight of design and distribution of all member event materials.
- Department Coordination: work collaboratively across all departments to coordinate the best possible Member experience throughout the organization.
- Deadlines: Keep schedule of project and reporting deadlines, including timely acknowledgment of gifts and stewardship activities, in cooperation with pertinent staff. Ensures peers are on task and fulfill related duties to meet overall objectives.
- Other: Performs other duties as required.
- Outstanding interpersonal skills, and experience in customer service or public-facing roles
- Creative ability to think “outside of the box”
- Excellent oral and written communication skills
- Strong organizational abilities. Skilled at project management and capacity to work in a rapidly changing environment on multiple, ongoing projects
- Function well under pressure, ability to navigate varied social situations
- Responds well to and actively solicits visitor or member feedback
- High energy and self-starter
- Self-motivated and demonstrate leadership abilities
- Proficient in the use of a point-of-sale system, Microsoft Office suite, and CRM / database management. Must have strong analytical abilities
Education & ExperienceEducation: Bachelors’ degree
Work Experience: 3 years experience managing a member program, or 5 years working in nonprofit development/advancement.
Job Summary
Full Time
Arts & Culture
$51k-74k (estimate)
01/12/2024
06/09/2024
mcnayart.org
SAN ANTONIO, TX
100 - 200
1954
RICHARD ASTE
$5M - $10M
Arts & Culture
Related Companies
About McNay Art Museum
Built by artist and educator Marion Koogler McNay in the 1920s, her Spanish Colonial Revival residence became the site of Texass first museum of modern art when the McNay opened in 1954. Today more than 150,000 visitors a year enjoy works by modern masters including Paul Gauguin, Vincent van Gogh, Edward Hopper, Georgia OKeeffe, Pablo Picasso, Jackson Pollock, and Pierre-Auguste Renoir. 23 acre, beautifully landscaped grounds include sculptures by Kiki Smith, Joel Shapiro, George Rickey, and Luis Jimenez Jr .The 45,000-square-foot Jane & Arthur Stieren Center for Exhibitions, designed by inter...nationally renowned French architect Jean-Paul Viguier, features three major exhibitions annually. For more than half a century, the McNay has enchanted visitors with its art, architecture, and ambiance. Now in its sixtieth year the museum offers rich and varied exhibitions as well as rotating displays in the Main Collection Galleries from the 20,000 works in the collection, while 45,000 adults, teachers, students, and families take advantage of a variety of education programs and innovative educational resources. Hours TuesdayFriday, 10 am4 pm; Thursday, 10 am9 pm; Saturday, 10 am5 pm; Sunday, noon5 pm. The McNay is closed on Mondays, New Years Day, Independence Day, Thanksgiving, and Christmas. Admission to the McNay ranges from $10 to $15 (for adults) and $5 to $12 for (students, seniors and active military) depending on the exhibitions and galleries on view. Admission is FREE for McNay members and children 12 and under. Please visit www.mcnayart.org for current admission prices. Entrance to Main Collection Galleries is FREE on H-E-B Thursday Nights(49pm) and on AT&T First Sundays of the Month. During FREE times, an optional admission charge applies only for entrance to special exhibitions.
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The job skills required for Membership Officer include Customer Service, CRM, Leadership, Direct Mail, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership Officer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership Officer positions, which can be used as a reference in future career path planning. As a Membership Officer, it can be promoted into senior positions as a Member Certification Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Officer. You can explore the career advancement for a Membership Officer below and select your interested title to get hiring information.
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