The ECS Business Analyst works with customers and Solutions Architects to analyze, design and document best fit of the McLeod core software to their business processes.In gathering requirements and documenting gaps that are identified in our core software, the Solution Architect will provide solutions to these gaps and document these as part of the overall SDLC process.The Business Analyst will perform various customer facing documentation including, but not limited to, BPR and Roadmap deliverables.
Responsibilities

• Perform documentation duties including travel to customer site, participating in the interviews, and producing documentation for BPR Results Report and Executive presentation.
• Perform consults with customers and produce a proper scope estimation for KTLO modification requests.
• Perform Roadmap duties including assisting in training, participating in conference room pilots, documenting DOUs for gaps or integrations found, assisting with preparing the Executive Presentation.
• Ensure that user stories/test cases are defined for modifications to clearly define user acceptance criteria.
• Work with Developers on creating innovative solutions for customer requirements.
• Create functional design documents for all custom programing whether coming from KTLO or through an engagement.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.