What You’ll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face of our front desk while balancing and accounting for the daily revenues for the hotel. Are you detail oriented, outgoing, self motivated and a problem solver? Then this could be the job for you. In addition to auditing the daily income, you’ll be making sure all guests receive excellent service during their stay.

Here are a few of the other tasks that will keep you busy on a daily basis:

• Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
• You will demonstrate problem solving capabilities while auditing various types of income for the day.
• You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.

Where You’ve Been:
We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.
When You’re Here:
Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs, and more. You also must be able to accommodate varying schedules including overnights, weekends, and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Knoxville, TN 37902 (Required)

Ability to Relocate:

• Knoxville, TN 37902: Relocate before starting work (Required)

Work Location: In person