Key Responsibilities:

• Identify and target potential clients for our BPO services through research, networking, and outreach efforts.
• Develop and execute effective sales strategies to acquire new business.
• Build and nurture strong relationships with key decision-makers and influencers.
• Understand client needs and pain points to propose tailored BPO solutions
• Prepare and deliver compelling sales presentations to potential clients.
• Clearly articulate the benefits and value proposition of our BPO services.
• Collaborate with the proposal team to develop customized proposals that address client requirements.
• Present proposals and respond to client queries in a timely and professional manner.
• Lead negotiations to secure favorable terms and agreements.
• Close deals by obtaining client commitments and contracts.
• Maintain accurate and up-to-date records of sales activities using CRM software.
• Prepare regular sales reports highlighting achievements, challenges, and future plans.
• Stay informed about industry trends, market conditions, and competitor activities.
• Provide feedback to the sales team and management on market insights.
• Foster strong relationships with existing clients to ensure satisfaction and identify opportunities for upselling or cross-selling.
• Address client concerns and collaborate with internal teams to deliver exceptional service.
• Other essential duties related to the position to meet the ongoing needs of the company.

• Bachelor's degree in Business, Marketing, or a related field.
• 5 years of successful experience in BPO sales or a related industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, presentation, and negotiation skills.
• Ability to work independently and as part of a collaborative team.
• Familiarity with CRM software and other sales tools.
• Understanding of BPO processes, technologies, and industry best practices.

Must be authorized to work in the country where the job is based.

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.