LOCATION

JOB TYPE

POSITION OVERVIEW

Job Title: FInance Operations Manager 

Job Type: Full-Time, Permanent

Location: Hybrid, San Fernando, Pampanga - Philippines

Shift Pattern: Philippines day shift

About Us:

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. 

Position Overview:

We are seeking a professionally qualified and experienced strategic-minded Finance Operations Manager to join our team. The ideal candidate will play a crucial role in managing financial risks, improving financial controls, and supporting business operations. 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Oversee all aspects of financial operations, including accounts payable, accounts receivable, payroll, and general ledger functions.
• Develop and implement policies, procedures, and controls to ensure the accuracy, integrity, and timeliness of financial transactions and reporting.
• Monitor financial transactions and processes to identify inefficiencies, errors, or discrepancies and take corrective actions as needed.
• Ensure compliance with regulatory requirements, accounting standards, and internal policies.
• Prepare and review financial reports, statements, and disclosures for accuracy and completeness.
• Coordinate with internal and external auditors during audits and reviews, providing documentation and support as required.
• Manage cash flow, liquidity, and working capital to optimize the organization's financial resources.
• Monitor bank accounts, cash balances, and cash flow projections to ensure adequate funding for operations and investments.
• Execute treasury operations, including cash disbursements, cash receipts, and investments, in accordance with established policies and procedures.
• Oversee the implementation, maintenance, and optimization of financial systems, software, and technology solutions.
• Collaborate with IT and finance teams to identify system requirements, design workflows, and implement process improvements to enhance efficiency and effectiveness.
• Identify financial risks and develop strategies to mitigate them, such as credit risk, liquidity risk, and foreign exchange risk.
• Monitor financial markets, economic trends, and regulatory changes that may impact the organization's financial stability.
• Establish and maintain insurance coverage and risk management programs to protect the organization against financial losses.
• Manage relationships with vendors, suppliers, and service providers to ensure timely and accurate processing of invoices and payments.
• Negotiate contracts, terms, and pricing agreements to achieve cost savings and optimize vendor relationships.
• Continuously evaluate financial processes, systems, and controls to identify opportunities for improvement.
• Implement initiatives to streamline workflows, automate repetitive tasks, and enhance efficiency in financial operations.
• Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of financial operations and drive performance improvement.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? 

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bcom or equivalent financial degree
• Professional qualification (CPA)
• Minimum 5 years experience post training
• Experience in systems and procedures
• Logical, systematic approach to undestanding and improving processes
• Ability to understand, interpret and report on all financial areas
• Ability to handle mulitiple competing priorities in a fast-paced environment
• Confortable with constant change
• Excellent analytical skills, with the ability to interpret complex financial data, identify trends, and make strategic recommendations.
• Exceptional communication and interpersonal abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Strategic mindset with a focus on driving business growth and profitability.
• Demonstrated leadership and management capabilities.

CONDITIONS OF EMPLOYMENT

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
• Must undergo criminal, credit and qualification checks.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI (www.mci.world) helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. 

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000 talented individuals with 150 diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.