4 Patient Services Representative (Ukiah, CA) Jobs in Ukiah, CA
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MCHC Health Centers is Hiring a Patient Services Representative (Ukiah, CA) Near Ukiah, CA
Description
MCHC's Dora Street Health Center in Ukiah, CA is currently seeking a Patient Services Representative (PSR) to join our team. As a PSR, you will play a vital role in ensuring that our patients receive the highest level of customer service during their visit to our health center. We are looking for a calm and supportive individual who is passionate about helping others and providing compassionate care. If you are looking for a rewarding career in healthcare and want to make a difference in the lives of others, we encourage you to apply for this exciting opportunity.
Primary Duties Include:
- Accurately schedules and maintains patient appointments according to policy and pace of individual provider recipe. Schedule follow-up visits as patients check out.
- Ensures appropriate scheduling according to allowances of insurance: Medi-Cal, Partnership HealthPlan (PHP), Beacon Health Strategies, Medicare, CHDP/Gateway, Sliding Fee Scale, Private Insurance, and personal self-pay. If a patient needs financial assistance for MCHC services, direct patient to a Patient Financial Services (PFS) Representative.
- Maintains integrity of patient data by entering, editing, or verifying information within the Electronic Health Record. Including, but not limited to Patient demographics, picture ID, Uniform Data System (UDS) information, and insurance/payor(s).
- Collects payments if applicable; insurance copayment, sliding scale fee, self-pay, etc. Post daily to accounts and balance cash sheet for delivery to finance at end of each shift.
- Adheres to the HIPAA law regarding health information protection, as well as to all MCHC Policies and Procedures.
- Ensures customer satisfaction by reviewing and analyzing patient satisfaction survey results, complaints, and/or suggestions and being an integral part of the implemented solutions. Communicates wait times and manages patient expectations, while managing-up the provider being see
- Travels to all sites, as needed for coverage.
- Performs additional duties as assigned.
Benefits Offered:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Life Insurance
- 401k Match
- Flexible Spending Account
- And more...
Requirements
Minimum Qualifications
- High School Diploma or General Education Degree (GED)
Other Preferred Qualifications:
- Two or more years’ experience in healthcare, in a similar position or in another industry, in a customer service role
- Bilingual, English/Spanish, fluent
Job Summary
Full Time
$42k-52k (estimate)
10/12/2023
05/04/2024
The job skills required for Patient Services Representative (Ukiah, CA) include Customer Service, Scheduling, HIPAA, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (Ukiah, CA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (Ukiah, CA). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative (Ukiah, CA) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (Ukiah, CA), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (Ukiah, CA). You can explore the career advancement for a Patient Services Representative (Ukiah, CA) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
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