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Technical Deployment Manager (Back Office/Security)
McDonald’s Chicago, IL
$137k-167k (estimate)
Full Time | Restaurants & Catering Services 2 Months Ago
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McDonald’s is Hiring a Technical Deployment Manager (Back Office/Security) Near Chicago, IL

Company DescriptionMcDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!Global Technology forging the wayLeading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.Job DescriptionWe are currently looking for a Project Manager to help drive multiple projects for US Technology Deployment. The Technology Deployment Manager will develop deployment schedules, anticipate and mitigate risks, resolve issues, and provide clarity on team member responsibilities to ensure successful completion of multiple fast-paced, high-visibility, critical projects.Accountabilities & Responsibilities:Engage with the US PMO, Product Owners, field stakeholders, and vendors on the preparation, readiness, and communication for leading the deployment of Back Office Technology Solutions, including Workforce Management, Cash and Inventory (C&I), and Security productsAct as a point of escalation for Back Office, Workforce, and Security deploymentsConducts impact to restaurant operations evaluation for targeted solutions being deployedManage Deployment Services “Do Not Upgrade” processes. Provide guidance, communications and support to required stakeholdersAlign with US Technology teams on strategy, sequencing, priorities, and dependencies for solution deploymentsReviews stage gate and testing at initiation to ensure proper deployment criteria is metAbility to provide the overall vision and structure in addition to running the daily project activities such as deployment schedule, risk and issue management, communications, etc.[Must have executive leadership presence, the ability to understand objectives and drive the team to project completionCollaborate and build strong relationships and alignment with deployment stakeholders on solution bundle transition, training, documentation, and support matters to ensure rapid and repeatable deployment processUnderstanding and familiarity with:Windows Desktop & Server operating systemsLocal area networksNetworked equipment such as printers, switches, WAP’s, firewalls, routers and the likeTechnical understanding of programming languages (C/C ) Note: PowerShell and XMLAbility to interpret requirements and understand technical specifications documentsQualificationsBachelor's DegreeDemonstrable track record of deployment of solutions into a market3 years’ experience in project management, experience in deployment roll out across network of geographically dispersed and high number of restaurant sites preferredAbility to develop and manage project schedules, communicate deadlines, enforce project deadlines and creatively solve issuesAble to work with culturally diverse teams across levels in a global organization and in an extensively outsourced environmentStrong stakeholder management and prioritization skills, organized and meticulousRecognize and communicate areas of opportunity for product, process and service improvementsExperience with back office, scheduling and cloud-based productsPreferred QualificationsAdvanced experience with Microsoft Office applicationsPMP Certification a plusExperience with tools such as Jira, Confluence, and PowerBISuperb communication, presentation and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly languageAbility to understand business challenges, drive process improvements and translate into solutionsDiligent, with excellent analytical, technical, and problem-solving skillsHighly self-motivated and directedExcellent time management skillsCreative problem solver able to look to the future beyond the way things have typically been doneAdditional InformationMcDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$137k-167k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/08/2024

WEBSITE

mcdonalds.com

HEADQUARTERS

CHICAGO, IL

SIZE

>50,000

FOUNDED

1940

CEO

CHRISTOPHER KEMPCZINSKI

REVENUE

$10B - $50B

INDUSTRY

Restaurants & Catering Services

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About McDonald’s

Food Folk Suomi Oy - McDonald'sin Development Licensee Suomessa. Lue lis: www.mcdonalds.fi

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