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Job Overview:
We are seeking an experienced and highly motivated McDonald's Operations Manager to oversee the daily operations of our establishment. The Operations Manager will be responsible for ensuring efficient and effective operations, managing staff, and maintaining high standards of customer service.
Duties:
- Oversee all aspects of daily operations, including staffing, inventory control, and customer service
- Develop and implement operational strategies to improve efficiency and productivity
- Monitor and analyze key performance indicators to identify areas for improvement
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
- Interview, hire, train, and supervise staff members
- Coordinate with various departments to ensure smooth operations and timely delivery of services
- Manage budgets and financial performance to achieve profitability goals
- Resolve customer complaints and ensure customer satisfaction
- Implement policies and procedures to maintain a safe working environment
Qualifications:
- Previous experience in a similar role, preferably in the food service industry at McDonald's
- Strong knowledge of food safety regulations and best practices
- Excellent leadership skills with the ability to motivate and manage a diverse team
- Proven experience in interviewing, hiring, training, and supervising staff members
- Knowledge of restaurant operations, including cooking techniques, bartending skills, shift management, coffee preparation, hotel operations, banquet services, and inventory control
- Exceptional organizational and problem-solving abilities
- Strong communication skills with the ability to effectively interact with customers, staff members, and vendors
We offer competitive compensation packages based on experience.
If you are a dynamic individual with a passion for excellence in operations management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job description
Seeking full-time Operations Managers to provide leadership,
coaching, direction, develop people and improve restaurant operations to
maximize the long-term sales and profit of McDonald's locations. Must
be able to solve problems. Must be able to work various shifts each day
of the week.
Operations Managers consistently demonstrate McDonald's values and
leadership behaviors to build positive business relationships with
external customers and internal customers including the Restaurant
Leadership Team and Crew.
Operations Managers will work with the restaurant teams to achieve
operational results: upholding the standards of Quality, Service and
Cleanliness, achieving health department standards, meeting and/or
exceeding McDonald's ROIP standards, and timely execution of new
initiatives and new product and equipment launches.
McDonald's restaurant management experience is required.
Requirements:
Ability to problem solve
Hamburger University or ROLP Graduate
Friendly and outgoing
Comfortable being on your feet for an entire shift
5 years McDonald's general management experience preferred
OTP 2 or 3 preferred
ServSafe Certified Instructor or Proctor preferred
Reliable transportation
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Work Location: In person
Full Time
Restaurants & Catering Services
$76k-95k (estimate)
04/18/2024
08/15/2024
mcdonalds.com
CHICAGO, IL
>50,000
1940
CHRISTOPHER KEMPCZINSKI
$10B - $50B
Restaurants & Catering Services
Food Folk Suomi Oy - McDonald'sin Development Licensee Suomessa. Lue lis: www.mcdonalds.fi