Description Directs and coordinates activities of transportation, dock, and textile/soft goods salvage to obtain optimum use of equipment, facilities, and personnel by performing the following duties.
Directly supervises 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Plan, organize, direct, and control the operations of all divisions under Transportation in accordance with departmental budget.
- Establish efficient and effective routing and scheduling of vehicles for assigned store deliveries/pickups, donor pickups, transfer of merchandise from dock to stores, and rotation of donations in all stores. Maintain reports as needed on material processed directly to stores.
- Oversee loading of store shipments to ensure store needs are met and to protect goods from damage while in transit.
- Provide guidance for sorting incoming donations and routing repairable/useable items to the appropriate areas.
- Ensure all vehicles/forklifts are checked daily and maintained according to the preventative maintenance schedule. Ensure that all needed repairs are performed in a timely manner.
- Ensure that dock and driveway areas are kept clear of trash, including loading and disposal of trash.
- Direct investigations into causes of customer or shipper complaints and respond accordingly. Negotiate with carriers and vehicle leasing operators for services.
- Responsible for the following Aftermarket responsibilities: Negotiate rates, agreements, and pick-up schedules with salvage buyers. Creates and sends invoices to salvage buyers via the use of an invoicing software program, ensuring payments are made and records. Responsible for ongoing Aftermarket income reports to the Director of Retail.
- Monitor the use of gasoline credit cards.
- Staff dock area so personnel are available as needed to assist in loading and unloading trucks, as well as assist in keeping the dock and surrounding yard area free of debris.
- Schedule all staff to incur minimal overtime.
- Test all new drivers, provide backup driving when necessary, and observe drivers periodically to make suggestions for improvement/corrections.
- Ensure that all employees follow safety guidelines and wear PPE, when applicable.
Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations Must maintain current TXDL and driving record acceptable to the Company's insurance carrier.
Other Skills and Abilities Certified ForkLift Operator
Other Qualifications Must be available on weekends, as needed, to ensure the Company's merchandise is delivered/picked up as scheduled.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.