Are YOU the person always ready to lend a hand to a stranger in need? Let your compassion shine in our Patient Services Specialist role. Our patients receive top notch care from our servant leadership style team. You will play a key role at McDonald Physical Therapy. Your encounter with the patient will help set the tone for the patient’s whole experience, helping them feel listened to, welcomed, and cared about while completing a heavy load of administrative tasks.

What duties you will be responsible for:

• Greeting patients with a warm smile as they enter and exit the lobby; taking any co-payments at time of service.
• Collect and verify new and existing patient demographics including gathering insurance and payment information.
• Work with a team in a fast-paced environment providing efficient and professional service for our patients.
• Demonstrate highly accurate data entry and scheduling skills.
• Operate and maintain intricate patient schedules for physical therapy providers.
• Build rapport with insurance companies, patients, and professional providers.
• Determine and verify patient eligibility of coverage, copayments, deductible, and coinsurance.
• Confirm authorizations in a timely and accurate manner.
• Provide statistics gathered from various systems to ensure maximum efficiency.

What qualifies YOU to join team:

• Possess the drive to provide excellent services at all times.
• Ability to multitask in an organized and highly accurate manner.
• Basic understanding of medical terminology.
• Prioritize punctuality and time management skills.
• High school diploma required.
• Bachelor’s degree and/or at least 2 years of experience in a medical office setting is preferred but not required.

Work Environment:

We are a fast paced, patient focused environment with an emphasis on orthopedic and sports injuries. Our culture truly is like family. We treat everyone with dignity, respect, and compassion. We truly believe in collaboration, transparency, and active listening while growing ourselves mentally, emotionally, and spiritually.

What WE can offer YOU:

• Comprehensive employer-supported healthcare packages including dental, vision, life, and short-term disability.
• Paid holidays
• Paid time off
• A safe place to grow yourself

If you believe you have what it takes to be a part of our fast-paced, patient-focused care team, then please submit your up-to-date resume and follow the URL link below to apply on our website. You do not need to print the application as it is a writable pdf. Please copy the link into your browser and press enter to navigate to the site. Save your pdf first to your files, complete, save again, and send to my email tchaney@mcdonaldpt.com with the title reading "Application - Completed by" and your full name. Please don't forget to attach your document!

chrome-extension: http://mcdonaldpt.com/about-us/employment/

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: No less than 38 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person
• Private practice
• Rehabilitation center

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person