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Client Service Manager
$79k-102k (estimate)
Full Time | Insurance 4 Months Ago
Save

McConkey Insurance & Benefits is Hiring a Remote Client Service Manager

McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Employee Benefits division which has created an excellent opportunity for a motivated and experienced client service professional to join our team.

McConkey’s comprehensive training and onboarding program is designed for that right individual that is eager to learn and grow their insurance career within the Employee Benefits field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!

The Employee Benefits Client Service Manager Will be Responsible For:

  • Managing carrier relations and activities during plan changes and ongoing service
  • Resolving employee and employer benefits issues
  • Acting as a liaison with carriers to resolve claims issues
  • Answering questions related to legislation and benefit laws and compliance
  • Maintaining client management system updates on a regular basis
  • Following up on outstanding tasks and activities related to clients
  • Soliciting quotes for new and renewal client plans according to guidance from Consultants
  • Evaluating all carrier proposals and preparing client comparisons
  • Preparing renewals and client presentations
  • Maintaining constant communication with Consultant regarding strategy and service

The Best Candidate for This Role Will Have:

  • Current Life & Health License (or ability to obtain within three months of hire)
  • College degree or advanced education preferred
  • At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry preferred
  • Ability to effectively multitask and work independently
  • Great organizational and detail-oriented skills
  • Excellent communication skills
  • Proficiency in Microsoft Office Suite

The McConkey employee experience is very important to us! We are a team-based organization, offering a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more! Submit your resume to jbernstein@ekmcconkey.com to apply and learn more about how you could join our award-winning team!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$79k-102k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

06/08/2024

WEBSITE

ekmcconkey.com

HEADQUARTERS

YORK, PA

SIZE

50 - 100

FOUNDED

1890

CEO

NORMAN F BASSO

REVENUE

$10M - $50M

INDUSTRY

Insurance

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About McConkey Insurance & Benefits

Since 1890, McConkey Insurance & Benefits has been providing financial security for businesses across the globe. Licensed in nearly all 50 states and with a client presence in over 20 countries, McConkey prides itself in being one of the Mid-Atlantic regions oldest and most respected insurance brokerage firms. In addition to their traditional insurance portfolio, McConkey specializes in alternative markets offering compliance, administration, brokerage, and actuarial services to businesses, groups and associations in the form of captive programs, self-insurance, consortiums and other unique pr...oducts tailored to the risk tolerance of our clients. More
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McConkey Insurance & Benefits
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The job skills required for Client Service Manager include Client Service, Presentation, Onboarding, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Manager positions, which can be used as a reference in future career path planning. As a Client Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Manager. You can explore the career advancement for a Client Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

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