7 Client Service Manager - Construction Jobs in York, PA
McConkey Insurance & Benefits is Hiring a Client Service Manager - Construction Near York, PA
The Client Service Manager – Construction Will be Responsible For:
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and construction focused insurance carriers
- Review Insurance Requirements within contracts or bid specifications and communicate findings with clients; issue Certificates of Insurance when requested
- Communicate effectively with project managers, estimators, accounting staff and project owners on insurance implications on construction projects
- Prepare Renewal Strategy Review and Proposals documents for each client annually
- Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers, and co-workers
- Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
- Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultant which includes negotiating with underwriters, follow up, review and comparison of quotes
- Maintain integrity of the client management system by monitoring reports on a consistent basis
- Review and process open activities daily with the ability to reprioritize tasks based on incoming client requests
- Request endorsements as needed
- Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
- Utilize Client Service Associates for specific workflows when appropriate
Rate with various carriers as needed - Attend and participate in all department and company meetings
- Demonstrate teamwork by assisting co-workers when directed by management
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The Best Candidate for This Role Will Have:
- College degree or advanced education preferred or relevant work experience; Paralegal Studies degree or Paralegal experience strongly preferred
- Must maintain Property & Casualty insurance license at all times; if not currently licensed, must obtain
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; understanding integration between technology systems
- Strong attention to detail
- Comfortable reading insurance requirements in contracts and bid specifications
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Job Summary
Full Time
Insurance
$79k-102k (estimate)
01/10/2024
05/29/2024
ekmcconkey.com
YORK, PA
50 - 100
1890
NORMAN F BASSO
$10M - $50M
Insurance
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About McConkey Insurance & Benefits
Since 1890, McConkey Insurance & Benefits has been providing financial security for businesses across the globe. Licensed in nearly all 50 states and with a client presence in over 20 countries, McConkey prides itself in being one of the Mid-Atlantic regions oldest and most respected insurance brokerage firms. In addition to their traditional insurance portfolio, McConkey specializes in alternative markets offering compliance, administration, brokerage, and actuarial services to businesses, groups and associations in the form of captive programs, self-insurance, consortiums and other unique pr...oducts tailored to the risk tolerance of our clients.
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