Overview:
North Wales insurance agency is seeking a detail-oriented and organized Insurance Specialist to join our team. The Insurance Specialist will be responsible for handling insurance claims, verifying coverage, and ensuring accurate billing and documentation. This role requires knowledge of commercial property & casualty insurance.

Responsibilities:
· Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy, This will also include ongoing updates and communication to the insured’s during the entire claim process.

· Consult with clients to help process quotes and issue renewals or any updates needed to current policies

· Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of their service team with understanding and addressing the newest rules and policy updates

· Update policy changes on customer accounts in their book of business and inform clients about policy changes according to NAIC regulations

· Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding

Requirements:
-· Associates or Bachelor’s degree preferred, or commensurate insurance industry experience

· Active commercial property & casualty insurance license in PA preferred or willing to get license in 3 months

· Prior industry experience as an insurance agent, claims adjuster or other relevant account management experience is preferred, or claims experience in home, auto or commercial claims required

· Must have very strong follow up, written and verbal communication skills and problem-solving skills.

· Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.).

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person