Position Function:
The Computer Science(CS) lab manager will be responsible for the day-to-day operations of computerlaboratories, which includes installation, set up, configuration, troubleshooting,maintaining and overall management of softwareapplications, computer and networking equipment, and peripherals. The scope ofwork also includes working closely with MassBay’s Office of InformationTechnology (OIT), implementing the laboratory's policies and regulations, and supportingmultiple OS platforms.

In this role, in addition to managing CS labs, theindividual is responsible for managing the NETLAB and cybersecurity ecosystem includingthe Cyber Range environment. The position requires working directly with CSfaculty, students, and OIT, ensuring the system isconfigured to support the needs of the CS and Cybersecurity programs, includingthe planning, design, configuration/operations, analysis, acquisition, development,implementation, quality assurance, and management of the systems. The CS labmanager will plan and lead the events and develop policies and proceduresgoverning the CS and Cybersecurity laboratories.

Essential Duties and Responsibilities:

• Manage day-to-day operations of specialized computer science laboratories and the operation of software applications, computer and networking equipment, and peripherals.
• Provide ongoing faculty support.
• Install, troubleshoot, and upgrade server-based information systems.
• Evaluate, test, implement and support new operating systems.
• Analyze and assess the technological needs of the NETLAB system and installation of new labs.
• Detect, isolate, and resolve NETLAB problems.
• Anticipate system and network problems, develop and implement a plan of action for the CS and Cyber Range networks.
• Integrate, manage, configure, monitor operation, test, secure, and support MassBay Cyber Range environments.
• Manage all Cyber Range activities associated with events (i.e. pen testing, attack scenarios, hackathons) planning, preparation, execution, document, and reporting updates on any areas of concern.
• Test virtualized network operating software to resolve technical problems and make the proper on-site repairs.
• Provide resolution of complex problems and operating malfunctions involving various hardware components and network operating software failures.
• Monitor the operation of virtual networks and ensure that hardware and network software are functioning properly and meet required standards.
• Train and assist students with initial guidelines for using the Cyber Range.
• Ability to perform with minimal supervision.
  Theabove essential duties are representative of the major responsibility of thisposition. Specific duties and responsibilities may vary based upon departmentalneeds. Other duties may be assigned to the above list consistent with theknowledge, skills and abilities required for the job.