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10 Service Coordinator Jobs in Spokane, WA

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Mazzella Companies
Spokane, WA | Full Time
$38k-48k (estimate)
1 Month Ago
Patterson
Spokane, WA | Full Time
$39k-51k (estimate)
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CALIFORNIA COMMERCIAL INVESTMENT GROUP
Spokane, WA | Full Time
$70k-90k (estimate)
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CALIFORNIA COMMERCIAL INVESTMENT GR
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Spokane, WA | Full Time
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NCSi Inc.
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$47k-58k (estimate)
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Cascadia Wealth Advisors
Spokane, WA | Full Time
$50k-64k (estimate)
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Sephora
Sephora
Spokane, WA | Full Time
$89k-124k (estimate)
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Patterson
Spokane, WA | Full Time
$39k-52k (estimate)
3 Months Ago
Patterson
Spokane, WA | Full Time
$39k-52k (estimate)
3 Months Ago
Service Coordinator
$38k-48k (estimate)
Full Time | Wholesale 1 Month Ago
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Mazzella Companies is Hiring a Service Coordinator Near Spokane, WA

Overview

Service Coordinator

The Service Coordinator organizes, manages, schedules and conducts all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs other tasks assigned by the Service Manager.

Responsibilities

  • Organize and manage the scheduling of all crane service work; inspections, repairs, upgrades and emergency service work
  • Analyze and update service scheduling including technician assignment
  • Establish and maintain rapport with customers in order to provide the best possible service
  • Prepare service generated quotations and submits them to customers for installation work, breakdown repairs and upgrades
  • Follow up on quotations submitted and purchases made
  • Source and purchase: crane parts and components for service generated work, equipment required to do service work and supplies for crane technicians
  • Communicate with customer and crane technicians in order to assure that service jobs are completed efficiently and on time
  • Review technician’s time for accuracy and completeness
  • File and retrieve department documents, files, records and reports
  • Assist with overall maintenance of the department and offices
  • Prepare jobs for startup (gathering parts, manuals, drawings needed, and confirms dates with customer)
  • Track closings for monthly projections
  • Arrange rental equipment (set-up and call off) for service jobs
  • Complete or assists with special projects as requested
  • Assist Service Writers understanding completed inspection reports to formulate quotes
  • Monitor employee and technicians' work time for payroll
  • Keep assigned training assignments current
  • Perform other duties as assigned
  • Qualifications

    Education

    A high school diploma is required. A vocational-technical school or, equivalent military experience or technical college training program preferred.

    Experience & Skills

    • 4 years minimum experience in an administrative, customer service or technical environment
    • Ability to multi-task
    • Strong communication skills, both verbal and written
    • Experience with scheduling multiple employees
    • Previous supervisor experience
    • Knowledge of crane and hoist service industry
    • Ordering and purchasing experience
    • Strong computer skills - Microsoft Word, Excel, Outlook
    • Must successfully complete drug screen, physical and E-Verify

    The Mazzella Way

    Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

    Why Team Members join Mazzella:

    • Team-oriented environment
    • A real Work life/ Home life balance
    • Growth and Development Opportunities including a Lifelong Learning Career Path
    • Humble, Hungry, Smart Culture
    • Market Competitive Salaries
    • Free Virtual Doctor visits with $0 copay (Teledoc)
    • Tuition Reimbursement

    Mazzella Core Values:

    Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk

    Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

    Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

    Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

    Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Wholesale

    SALARY

    $38k-48k (estimate)

    POST DATE

    03/12/2024

    EXPIRATION DATE

    04/03/2024

    WEBSITE

    mazzellacompanies.com

    HEADQUARTERS

    TUSCALOOSA, AL

    SIZE

    500 - 1,000

    FOUNDED

    1954

    TYPE

    Private

    CEO

    MARK SHUBEL

    REVENUE

    $200M - $500M

    INDUSTRY

    Wholesale

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    About Mazzella Companies

    Mazzella Lifting Technologies provides lifting solutions such as overhead cranes, crane runways, jib, workstation and monorail cranes.

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    The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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