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Job Title: Help Desk Support Technician
Work mode: Onsite in Charleston, SC
Primary Responsibilities: The Help Desk Support Technician is primarily responsible for providing front-line support and ensuring tickets are triaged, assigned, and updated for all ticket agents. Provide basic level support for in-office and remote employees. Work closely with IT team to keep IT documentation updated across IT Systems and processes.
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Key Metrics & Responsibilities
Why work for Maymont Homes?
Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package – our benefits are provided by Brookfield and offer an immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full-time employees.
Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer
ADA Compliant
Job Type: Full-time
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Work Location: In person
Full Time
$53k-66k (estimate)
04/13/2024
05/06/2024
The job skills required for IT Help Desk Support Technician include IT Support, Troubleshooting, Customer Service, Technical Support, Active Directory, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Support Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Support Technician. You can explore the career advancement for an IT Help Desk Support Technician below and select your interested title to get hiring information.