We are hiring! Join our May-Grant Team!!

May-Grant has the following position available: Full Time Hybrid PHONE SCHEDULER/DESK

The position will consist of hours as a phone scheduler and as a desk specialist based on practice needs.

Work Schedule: Full-time

The schedule will be determined based on practice needs but will consist of primarily dayshift hours with the expectation of encompassing evenings and/or Saturday mornings when covering as a desk specialist.

Responsibilities include but not limited to:

• Answering phone calls
• Scheduling appointments
• Handle customer service inquiries
• Updating patient account information as needed
• Complete new patient registration prior to appointments
• Check voicemail system and handle callbacks
• Review the waitlist and contact patients to schedule
• Review and follow up on no shows
• May assist with patient portal and referrals
• May conduct patient pre-certification to ensure coverage for appointments and medical care
• Checking in and out patients
• Insurance verifications
• Other duties as assigned

Qualifications/skills include but not limited to:

· High school or GED required

· Minimum of one (1) year in a medical practice or hospital setting

· Excellent written communication & telephone skills

· Proficient multi-tasking and organizational skills in a fast-paced office environment

· Proficient PC skills

· OB/GYN experience preferred, not required

· Bilingual preferred, not required

Job Type: Full-time

Benefits:

• 401(k)
• Employee assistance program
• Flexible schedule
• Free flu shots
• Paid time off
• Paid training
• Referral program
• Wellness program

Healthcare setting:

• Medical office

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to provide the required background check authorizations? ie. FBI, Child abuse, and state checks.
• What is your expected salary range?
• How many hours per week are you looking for?

Experience:

• Phone scheduling: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• EMR systems: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)
• High volume call center: 1 year (Preferred)

Language:

• Bilingual (Preferred)

Work Location: In person